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Contributor I
December 26, 2018
Answered

surround sound works with tv, Netflix but not when music is played

Surround sound works with tv & Netflix but not when music is played i.e music channels only the beam plays music.

2x play 1
Beam
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    Chris
    ChrisAnswer
    Lead Maestro
    December 26, 2018
    When playing music on TV channels the rears are still surround speakers (so play very little info normally on a stereo music channel).

    When playing music from the Sonos app or online service the rears (when set to full mode in room settings) will be full stereo sound and will sound terrific. But not from music played from TV (as there is no way to activate full mode when playing via HDMI input to Beam - always in surround mode).
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

    2 replies

    Chris
    ChrisAnswer
    Lead Maestro
    December 26, 2018
    When playing music on TV channels the rears are still surround speakers (so play very little info normally on a stereo music channel).

    When playing music from the Sonos app or online service the rears (when set to full mode in room settings) will be full stereo sound and will sound terrific. But not from music played from TV (as there is no way to activate full mode when playing via HDMI input to Beam - always in surround mode).
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Mattb35Author
    Contributor I
    December 27, 2018
    Cheers for the answer. Now changed the settings to full from ambient.