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NL_Stijn
Contributor I
Sep 15, 2015 12:51 PM UTC

Surround sound is way too soft / can playbar volume be adjusted?

My setup is: boost, 1x playbar, 1x Play:1's and 1x Sub. Playbar is connected via ethernet, optical audio from TV Samsung UE46F6400.

A can barely hear the sound from the surround Play:1's. Only when I turn the volume quite loud then I can clearly hear the sound from the Play:1's, but then the volume from the playbar is so extremely loud that it dominates everything (and the neighbours will start to complain).

Please do not advise to recalibrate or reset the surround settings for the room, I did that already (maxed out the surround sound setting) but it hardly made a difference.

Questions:
1. Is it possible to set the volume for the playbar alone? If so then I could turn down the playbar-volume, so I can turn up the overall volume and hear the surround better.
2. Is is possible to maximize the volume for the surround sound further than via the room settings (preferably the two Play:1's independently)?

Thanks in advance.
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      25 replies

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      jmc856
      Contributor I
      Apr 6, 2018 1:56 AM UTC
      So this may not be the best way to do this but if you have a smaller room, when you recalibrate, make the distance for your surrounds 10ft of greater...this will increase the overall volume of the surrounds

      If you have a larger room, will probably have to get the optical switch so it runs 5.1 instead of stereo

      I've looked all over the app for where to set the distance. I've seen it before but can't seem to find it. I removed the surround sound, repaired and re-true tuned...and have not seen the menu? Feel like I'm going crazy
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      545x3
      Lyricist I
      Apr 8, 2018 10:25 PM UTC
      To adjust the surrounding sound. Go to advanced audio, pick the paired speakers, pick surround setting. The tv level adjust the sound when watching tv. Music level is when listening to music.
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        jmc856
        Contributor I
        Apr 8, 2018 10:49 PM UTC
        Please re-read what I asked. That information doesn’t help me.
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          545x3
          Lyricist I
          Apr 8, 2018 11:12 PM UTC
          There is no distance setting. Why do you think you need to set the distance?
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          jmc856
          Contributor I
          Apr 9, 2018 2:00 AM UTC
          There absolutely is/was a distance setting, I’ve seen it before. I’m referencing ragu13s post from a year ago. Maybe he/she was talking about physical distance during calibration, however I 100% have seen a menu where you label the distance < 10 ft or > 10 ft. Maybe it was removed in an update, but I saw it as recently as last Monday, 4/2/18
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            NL_StijnAuthor
            Contributor I
            Apr 19, 2018 1:07 PM UTC
            For settings the surround speaker distance (on Android) ->

            Settings > Room settings > [select room] > Advanced Audio > Recalibrate Audio > Next > [select play] (be sure your volume is set is not too loud because it *WILL BE* loud > select triangle (play) > Next > There you will be able to set the speaker distance to [more than 10 feet] > press Done

            I don't know why they put this very relevant setting so deep in the menu structure. Also the effect of changing this setting is quite disappointing nonetheless, still the bar sound is far too loud compared to the other speakers.
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            Naekyr
            Enthusiast II
            Apr 19, 2018 8:23 PM UTC
            Just use the room settings to increase the sound coming from the surrounds

            The idea is to get every speaker sounding the same when it hits your ears so that the sound is balanced, no one speaker should be louder than the others when it hits your ears
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            SONOS ARC | SONOS Sub | SONOS Play 1 x 2 | LG C9 OLED | PS5 | RTX3090 Gaming PC | Sennheiser GSP600 Headset | Audio Pro T8L Desktop Monitors
              NL_StijnAuthor
              Contributor I
              Apr 19, 2018 8:39 PM UTC
              "The idea is to get every speaker sounding the same when it hits your ears so that the sound is balanced" ... be that as it may, it doesn't change the fact that the bar sound volume is dominating everything. I bought the surround speakers for surround sound, and currently I mostly get very loud front sound. People differ, hearing differ, but Sonos does not seam to accomodate this.
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                Naekyr
                Enthusiast II
                Apr 19, 2018 11:19 PM UTC
                have you tried adjusting the sound level on the surrounds? I've done this and got the bar and surrounds at the same level now

                possibly your surrounds are too far away, they're meant to be just behind or to the side of your seating position (within 1 meter of your seating position I would say) further away and it doesn't work well
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                SONOS ARC | SONOS Sub | SONOS Play 1 x 2 | LG C9 OLED | PS5 | RTX3090 Gaming PC | Sennheiser GSP600 Headset | Audio Pro T8L Desktop Monitors
                  revel
                  Contributor II
                  Aug 16, 2018 4:00 AM UTC
                  I'm playing with these settings while listening to Spotify and there is no discernible change. I am hitting OK after the changes. I'm going through Ambient Vs Full and the sliders on both TV and Music level and nothing changes.
                  The satellites are very very faint in general.
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