I own brand new playbar, not even a month old, and I had a static noise. I told the store I bought it from and they replaced it, but the new one made the same noise right away. It's connected to a Toshiba Fire TV through the digital output. I have only noticed the noise when watching Netflix. and I do not have any other devices nearby causing interference (no cell phone signal, bluetooth signals or antennas) I'm not sure but it sounds like interference as it will come and go.
Best answer by Jeff S25 January 2019, 19:47
Thanks for your help. Output setting is digital only, I followed the setup instructions and turned off the tv speakers. And I almost always watch Netflix, I don’t seem to have the problem too often either, but it happened again this evening, watching Netflix, diag code: 1913706799
Another thing to test would be connecting your Playbar directly to your cable box. Does the issue happen this way, too?
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