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Contributor I
Apr 15, 2015 12:54 AM UTC

Soundbar makes random beeps

Our soundbar will make a random beep while playing TV audio. Only the soundbar makes the beep, neither of the play:1's serving as a left and right speaker make the noise.
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27 replies

Contributor I
Sep 17, 2017 10:24 PM UTC
Hi, I have this problem too now. Happens between some channels or when changing inputs. It's really loud and driving my wife nuts!! How do I get it fixed?
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Lyricist I
Nov 11, 2017 11:50 AM UTC
Hi, I have the same “chirping.” It occurs only when watching my DirecTV box. It happens it seems when the audio “type” (I’m not a scientist) changes. For example, it will chirp when I initially change channel; additionally it will chirp between commercial breaks and scheduled programs. It happens on all channels. It’s a high pitch single tone chirp - very annoying!!. My diagnostic number: 8070472. I LOVE my Sonos and look forward to you guys giving me a solution!! PS I have a play base that is not experiencing this issue....soooooo??
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Lyricist I
Dec 26, 2017 11:37 PM UTC
My system has recently had the same high pitched chirp randomly during TV audio. It's not consistent but definitely annoying. It seems to come at the end of commercial breaks. I'm not home until after 6pm PST during the week. I can run a diagnostic tonight and post the # tomorrow. I know I have the most recent update to apply and will install it tonight as well. Is this a known glitch or is it fixed? Thanks all!
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Airgetlam
Dec 27, 2017 5:39 AM UTC
You may also want to check to see if there's a firmware update for your TV set.
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Bruce
Lyricist I
Dec 27, 2017 6:15 PM UTC
Follow-up -- I applied a system update last night and ran a diagnostic #8279615.
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Virtuoso
Dec 27, 2017 6:19 PM UTC
Mine did this for the first time today during a commercial break, will keep an ear on it and hopefully just a one off!.
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Contributor I
Jan 31, 2018 5:24 PM UTC
I just started hearing the chirp on my sound bar, sometimes a quick chirp when changing channels, often a longer chirp while fast forwarding on my X1 from xfinity. I have applied the latest updates but It is still happening. Any help?
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