Skip to main content
Jon Vanden Belt
Contributor I
April 15, 2015

Soundbar makes random beeps

  • April 15, 2015
  • 27 replies
  • 22849 views
Our soundbar will make a random beep while playing TV audio. Only the soundbar makes the beep, neither of the play:1's serving as a left and right speaker make the noise.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

27 replies

Mohammed H
Mohammed H
Retired Sonos Staff
April 23, 2015
How often does it occur? Anything else you can plug the PLAYBAR into, just to test whether it gives out the same sound?

Send a diagnostic and reply here with the confirmation number please.
Help others find useful content by clicking the like button and selecting the best answer to your question
User688681
Lyricist I
May 10, 2015
OP, you are not alone. I get the same result randomly, particularly while watching cable tv. It happened yesterday where after each channel change it would beep. Power cycled the devices and it stopped. Today it occurred again after attempting to load a recorded show off my dvr. It beeped at the start of the show.

The beeps are singular and have so far only occurred during cable tv.
Mohammed H
Mohammed H
Retired Sonos Staff
May 18, 2015
Don't mind checking a diagnostic report to make sure nothing's wrong with your PLAYBAR, please reply here with the confirmation number.
Help others find useful content by clicking the like button and selecting the best answer to your question
Agent007
Lyricist I
May 27, 2015
Thank you for your reply. It occurred again on Wed 20th 2015. I noticed that the audio was a bit delayed to get to the playbar and then once it started outputting audio, a beep would occur after each channel change. Powering off/on all devices via harmony remote resolved the issue.

Here is conf # from diagnostic run today: 4595595

I also ran a diagnostic on the day it occurred but was not able to make note of the #, in case you are able to see that report as well.
James_111
Lyricist I
May 29, 2015
Hello. My soundbar started making random beeps as well. My diagnostic number is 4598505. It's beeping while watching cable television.
Mohammed H
Mohammed H
Retired Sonos Staff
May 29, 2015
Thank you for your reply. It occurred again on Wed 20th 2015. I noticed that the audio was a bit delayed to get to the playbar and then once it started outputting audio, a beep would occur after each channel change. Powering off/on all devices via harmony remote resolved the issue.

Here is conf # from diagnostic run today: 4595595

I also ran a diagnostic on the day it occurred but was not able to make note of the #, in case you are able to see that report as well.
Can't see it in the report I'm afraid. Noticed there was a playback error streaming from Sirius, does that happen often? If yes, try removing the service from Sonos, reboot router & any Sonos wired to it (in your case the PLAYBAR). Re-add your Sirius account to your Sonos system. With regards to the beep, if the problem persists please call us when at your system and preferably at a computer we can connect to in case we need to remote assist.
Help others find useful content by clicking the like button and selecting the best answer to your question
Mohammed H
Mohammed H
Retired Sonos Staff
May 29, 2015
Hello. My soundbar started making random beeps as well. My diagnostic number is 4598505. It's beeping while watching cable television.
Are there any updates waiting in the app? If there is, try to initiate one as per the instructions and let me know if you run into any errors.
Help others find useful content by clicking the like button and selecting the best answer to your question
Agent007
Lyricist I
June 22, 2015
Thank you for your reply. It occurred again on Wed 20th 2015. I noticed that the audio was a bit delayed to get to the playbar and then once it started outputting audio, a beep would occur after each channel change. Powering off/on all devices via harmony remote resolved the issue.

Here is conf # from diagnostic run today: 4595595

I also ran a diagnostic on the day it occurred but was not able to make note of the #, in case you are able to see that report as well.
I recorded a video of what happens when the beeping occurs. I also created another diagnostic code (4662768). The link to the video is located below:

http://youtu.be/6ZzoKlgkx74

FYI, the cable box I have is a Cisco 8 742HDC from Timewarner. Curious to know what cable boxes the other users have.
Mohammed H
Mohammed H
Retired Sonos Staff
June 26, 2015
Thank you for your reply. It occurred again on Wed 20th 2015. I noticed that the audio was a bit delayed to get to the playbar and then once it started outputting audio, a beep would occur after each channel change. Powering off/on all devices via harmony remote resolved the issue.

Here is conf # from diagnostic run today: 4595595

I also ran a diagnostic on the day it occurred but was not able to make note of the #, in case you are able to see that report as well.
Please contact us via phone when you've time, quoting your reference number: 150626-000368.
Help others find useful content by clicking the like button and selecting the best answer to your question
Robert_155
Lyricist II
July 23, 2015
Hello. My soundbar started making random beeps as well. My diagnostic number is 4598505. It's beeping while watching cable television.
Having a similar problem. Short beeps when changing channels. Currently connected to new 2015 Samsung 4k TV and DorecTV Genie box. Playbar is hard wired with Ethernet. All updates have been applied for TV and Sonos. Any suggestions?
Show more replies
Terms & ConditionsAccessibility statement