Sound distortion on Sonos Beam
+1I have noticed that my Beam has sound distortion sometimes when people are speaking, it only happens when the pitch is high and only lasts for a fraction of a second. This seems independent of the volume setting, although the volume is normally set at 50%. Anyone else noticed this?
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Hello there, Arnis65. Thanks for posting and welcome to the Community. Are you still having these spikes in distortion? If so, it might be best to give our support technicians a call. They will be able to work with you in real time to help determine if the device needs to be replaced.
Thanks!
Thanks!
I had this experience and ultimately it was a faulty unit. Spent ~ 1 hour on phone with support and had to send them a video of music playing that clearly showed distortion. Pretty quickly after that support agreed it was a malfunctioning unit and sent me a replacement (which has no issues).
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