Sonos Surround Speakers crackle/static sound

  • 20 March 2017
  • 54 replies

Good day, I have a Playbar and two Play 1s as surround speakers. Coming from my left Play 1, I sometimes hear crackling or static sound coming from it. Anybody have this issue before and if so how did you fix it. Thanks!

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54 replies

I have the same issue started with my 2x play 3’s. I have drop out and crackling.

my diagnostic number is 178701539

I am having similar issues with my play1 surrounds.  Reset, unplugged/replugged, true tuned - have done it all and there is a still a loud static hum.  I ran a diagnostic and the number is 1228036646.

150779950 - I'm also having intermittent static broken sound.  


1402249359 - same issue with crackling from my Play:1 surrounds.