I just recently set up a beam plus sub gen 3. It works great for music but when using the Beam as a TV speaker on our 2020 Samsung Frame, the sub does not seem to be doing anything. If you put you ear up next to it you can hear a faint electrical sound but no bass. This is only happening when using the setup for TV. Any advice?
Best answer by jamsaworski
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+17
What are the sound settings on your TV?
it is set to standard and the option of changing it is greyed out with the beam hooked up.
+17
Standard? I was looking for Dolby Digital, PCM or such….
Though the Beam should command a Sub no matter what it's source material is…..
Oh i see. I was referring to the “sound mode” option which is greyed out from changing with the soundbar connected and which is set to “standard”.
There is otherwise “PCM”, “pass-through” and “auto”. thanks for your replies.
+17
You could try if the different settings have any effect. If not, call Sonos to see if anything's wrong..
Thanks. I ended up connecting the sub to my router via Ethernet while the beam was doing tv audio and it starting to work.
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