Contributor I

Answered

Sonos Playbar only shows Stereo PCM 2.0

35 replies
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I have

Media source: Apple TV (3rd Gen)

Video Player: Optomo UHD52ALV Projector connected through HDMI from Apple TV

Audio: Sonos Playbar (set up as surround sound with sub + 2 Sonos One) and Connected through Optical cable from Apple TV

When I play Netflix on Apple TV and choose audio English [Original] (5.1) or Amazon Prime to choose a movie with “Dolby Digital Plus” The Sonos app shows the Audio IN as “Stereo PCM 2.0” in both cases.

Checked Sonos App for System Update and shows “Your Sonos system is up to date”.

Bought this audio splitter https://www.amazon.ca/gp/product/B07JDGBBXF/ref=ppx_yo_dt_b_asin_title_o03_s00?ie=UTF8&psc=1 and cant get the 5.1.

Is this even possible?

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GuitarSuperstarAnswer

Lead Maestro

I have an Apple TV (Gen 3) connected through HDMI. I just tested Jack Ryan on Prime Video. I believe Prime is limited to Stereo 2.0 on the Apple TV (Gen 3). I can get Dolby Digital 5.1 through Netflix though. I imagine it should work through optical too.

"Receive with simplicity everything that happens to you." - Rashi

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Turnbull1875

Contributor I

Why does my play ones only work for some things , such as , I could have sky sports on then they would stop If i change the channel and go back to sky sports it works again plus i dont use 5Ghz my smart lights and stuff will only work on 2Ghz.

106rallye

Maybe Sky Sports does DD 5.1 and the other channel doesn't? What does the app say the Playbar is receiving in both circumstances?

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Turnbull1875

Contributor I

It was working the other day as I watched football and the play ones were working fine , if you know the music that comes on sky sports news when theres a break that works but when they start speaking it's just coming from the playbar , in sonos system info it says the bars audio is stereo PCM 2.0

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Silverthorn

Prodigy II

Dialog typically only comes from the centre speaker in a surround sound setup, in this case the centre drivers of the playbar. Music, been more of ambient sound will often bemixed to the surround speakers.

As mentioned you might want to check in the app for what is being played and whether the surrounds are dropping out or not.

"I saw the Stooges and the MC5"

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Turnbull1875

Contributor I

How do I check , I'm new to all this sonos stuff 😂😂😂

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Silverthorn

Prodigy II

Under the system tab bottom right. If the surrounds drop they will have question marks instead of L and R.

What format is playing can be seen on the room tab now.

"I saw the Stooges and the MC5"

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Turnbull1875

Contributor I

No Q Mark's they have L&R next to each and the format is stereo PCM . TV is a

82UM7600PLB

82'' LG ULTRA HD 4K TV

Surly that has dolby digital, my sky q 2tb box does

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Silverthorn

Prodigy II

Don't know anything about the skybox. Maybe some stuff will be stereo maybe some will be surround. Try different things particularly movies or TV shows to see what you get.

Have you tried streaming apps on the telly to see what you get there?

"I saw the Stooges and the MC5"

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Turnbull1875

Contributor I

Yeah I have as a matter of fact, Netflix, amazon prime and discovery plus all work fine Disney plus and YouTube only gets sound from the playbar , yeah movies and stuff work fine so it might just be certain things on tv that have 5.1 and that its bot my play comes that are faulty .

106rallye

I don't think Youtube is ever 5.1. Maybe the Disney+-app on your TV is stereo only too. If the system switches between 5.1 and stereo your surounds are not faulty. It's the source that's causing it.

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