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LMetts
Contributor I
February 12, 2021

Sonos Playbar cutting in & out intermittently when playing music if the audio optical cable is connected to Sony XBR-75X950H TV and the TV is turned off

Sonos Playbar cutting in & out intermittently when playing music if the audio optical cable is connected to Sony XBR-75X950H TV and the TV is turned off. 

If I unplug the optical cable from the Sony TV (TV power is off) the playbar does not cut out and plays continuously with no problem.

The playbar does not cutout when the TV is on and audio optical cable is connected with the TV sound coming through the playbar (surround sound).

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    kevin-at
    Lyricist III
    November 12, 2023

    Thank goodness for this thread.  I have enabled the IP Simple Contol l, and it worked!! 

    Many thanks to all

     

      Cococo
      Cococo
      Chromatic Producer I
      December 30, 2023

      Hello everybody! I have the same problem with a TV LG OLED 77A19. Did you know how to find the IP simple control? Thanks in advance

      kevin-at
      Lyricist III
      December 30, 2023

      I followed the advice above to reset my Sony TV, there are a couple of solutions if you google it for the LG OLED 

      Hope you find a solution 

      Ken_Griffiths
      Ken_Griffiths
      December 30, 2023

      Hello everybody! I have the same problem with a TV LG OLED 77A19. Did you know how to find the IP simple control? Thanks in advance

      It only applies to Sony TV’s - LG TV’s are normally set to ‘Pass Through’ on the connected HDMI2 (ARC/eARC), or Optical port.

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