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pmem
Contributor I
December 11, 2018
Answered

Sonos Beam + Sony 900f = Sony won't turn on

I just purchased a Sonos Beam and Sony 900f. The Sonos beam is plugged in via the Sony HDMI eARC port, and the TV will initially turn on. However, after I turn the TV off and it's off for an extended period of time (perhaps 12+ hours), the TV will not turn back on. Nothing else is plugged into the Sony TV or the Sonos beam and both are running the latest updates. I tried doing a factory reset on the Sony TV, same issue. I'm pretty sure this problem only started after I hooked up the Beam and likely only occurs with the Sonos Beam hooked up. I unplugged the beam from the TV tonight and expect all will be working fine tomorrow.

Is this a known issue with the Sonos Beam and 900f when running current firmware / OS?

Thanks.
Paul
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    pmemAnswer
    Contributor I
    December 12, 2018
    Following up, while this issue appeared to start after I got the Sonos, it's a TV issue. After unplugging the Sonos, the same issue happened the next day. Now the TV won't even power on and is getting replaced.
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    2 replies

    pmemAuthorAnswer
    Contributor I
    December 12, 2018
    Following up, while this issue appeared to start after I got the Sonos, it's a TV issue. After unplugging the Sonos, the same issue happened the next day. Now the TV won't even power on and is getting replaced.
      Airgetlam
      Airgetlam
      December 12, 2018
      Most odd. Thanks for the followup!
      Bruce
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