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Saturinox
Contributor I
April 25, 2019
Answered

Sonos Beam, Nvidia Shield, Samsung TV surround problem

Hi

I have had my sonos beam since the launch in denmark, and are quite glad for the "wireless" surround i can have to my play:1 as rear speaker.

however, it annoys me in my setup that i have to use my "build in" plex / netflix app on my samsung TV to get 5.1 signal output.

Whenever i use netflix app / plex on the shield, The sonos Beam only plays stereo

My setup is:
TV: Samsung UE49KS7005
Nvidia Shield newest 16gb version
Sonos Beam+2play:1 rear speaker.

Cable:
HDMI ARC between TV and beam
Shield connected to HDMI port on samsung HDMI input.

When ever i play Netflix, plex movies on the build in app on my TV, the sound is decoded fine to Dolby digital 5.1

everything i play through shield is stereo.

is there no solution to this i have tryed to force surround output on shield, etc.
triet some "PCM" and "Bitstream" setting on samsung TV sound-setting, but always stereo only.
unless i find a plex movie, that has AC5.1 standard. then its surround but it wount chance a DTS movie to Dolby digital, Like my Samsung TV decodes.

Is there a solution here?
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    ratty
    rattyAnswer
    April 25, 2019
    Maybe others on this community that has a Shield connected to their beam
    But the Shield isn't connected to the Beam. It's connected to the TV. The HDMI connection between the Shield and the TV will have been negotiated between the two of them.
    View in thread

    13 replies

    ratty
    ratty
    April 25, 2019
    The Beam is simply playing what the TV has output. Either the TV is telling the Nvidia unit to send stereo, or the TV is down-mixing internally.
    SaturinoxAuthor
    Contributor I
    April 25, 2019
    The Beam is simply playing what the TV has output. Either the TV is telling the Nvidia unit to send stereo, or the TV is down-mixing internally.

    is there a setting / solution? for this.

    The same tv can play the surround / decode on the apps from the samsung tvs native app? but not when i use the apps on the shield device.
    ratty
    ratty
    April 25, 2019
    is there a setting / solution? for this.
    Not in the Beam. You'd have to look in the settings for the TV or the Nvidia unit. It's not unusual for TVs to treat audio from an HDMI input differently from that generated internally by its apps/tuner.
    SaturinoxAuthor
    Contributor I
    April 25, 2019
    is there a setting / solution? for this.
    Not in the Beam. You'd have to look into the TV or the Nvidia unit. It's not unusual for TVs to treat audio from an HDMI input differently from that generated internally by its apps/tuner.

    i might wait for a expert to maybe help me with a solution further 🙂 i thought you had some solution for the problem / settings to try.
    ratty
    ratty
    April 25, 2019
    What kind of expert? I've told you that the Beam simply plays what it's been given by the TV. Go to the Samsung and/or Nvidia communities for experts in those devices.
    SaturinoxAuthor
    Contributor I
    April 25, 2019
    What kind of expert? I've told you that the Beam simply plays what it's been given by the TV. Go to the Samsung and/or Nvidia communities for experts in those devices.

    Maybe others on this community that has a Shield connected to their beam and has simular problem and knew what to do.
    if i go to shield communty maybe 1% of the buyers have bought the beam, others use inbuild tv speaker, thats why i wrote here.
    ratty
    rattyAnswer
    April 25, 2019
    Maybe others on this community that has a Shield connected to their beam
    But the Shield isn't connected to the Beam. It's connected to the TV. The HDMI connection between the Shield and the TV will have been negotiated between the two of them.
    SaturinoxAuthor
    Contributor I
    April 25, 2019
    Maybe others on this community that has a Shield connected to their beam
    But the Shield isn't connected to the Beam. It's connected to the TV. The HDMI connection between the Shield and the TV will have been negotiated between the two of them.

    But the Beam is connected to HDMI ARC of the TV being the "primary" speaker everything connected to the samsungs ports plays sound trough this beam.

    thanks for the debate but i will look for others advice
    frenzy382
    Trending Lyricist I
    April 26, 2019
    Before you go elsewhere....I have a very similar setup to you (different Samsung model though), but i'm not experiencing this issue.

    I have to agree with Ratty here...it's the TV that's connected to the Beam, and you've already noticed that the TV apps are pumping out 5.1 from the built in apps...so that's good news, because it's showing your Beam is playing (and capable of Dolby 5.1).

    So...in your case, that leaves the possibility that:

    a. something is incorrect at the Shield end. It definitely works for me, so there isn't any compatibility issues.
    b. the Samsung t.v isn't setup correctly to passthrough Dolby 5.1 from external source through to external speaker (Beam).

    To be on the safe side...if you start experimenting with settings on the shield, use a Dolby 5.1 source from Netflix as your source. Plex has many settings and combinations for audio...and it only takes one incorrect setting within Plex to then mislead you into thinking something isn't working. Netflix is far more straightforward..no settings.
    SaturinoxAuthor
    Contributor I
    April 26, 2019
    Before you go elsewhere....I have a very similar setup to you (different Samsung model though), but i'm not experiencing this issue.

    I have to agree with Ratty here...it's the TV that's connected to the Beam, and you've already noticed that the TV apps are pumping out 5.1 from the built in apps...so that's good news, because it's showing your Beam is playing (and capable of Dolby 5.1).

    So...in your case, that leaves the possibility that:

    a. something is incorrect at the Shield end. It definitely works for me, so there isn't any compatibility issues.
    b. the Samsung t.v isn't setup correctly to passthrough Dolby 5.1 from external source through to external speaker (Beam).

    To be on the safe side...if you start experimenting with settings on the shield, use a Dolby 5.1 source from Netflix as your source. Plex has many settings and combinations for audio...and it only takes one incorrect setting within Plex to then mislead you into thinking something isn't working. Netflix is far more straightforward..no settings.

    Can you please share the "sound" settings in your samsung tv
    And what settings are in your shield under sound??

    Also. where/how do i see if a netflix movie is Dolby 5.1 ?
    Show more replies
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