Hoping someone here can help me figure this one out. I am having lip sync issues with my video provider, Charter Spectrum, for their basic US cable package - for both Live Programming, and DVR'ed programs (interestingly, the lip sync is even more pronounced on DVR, but it is pretty bad as well on live feeds). Here is my basic setup:
Cable Box: Spectrum 201 (it's Spectrum's latest gen box)
Television Set: Samsung QN49Q6F (QLED 4K UHD 6 Series Smart TV 2018)
Sonos Beam Set-Up: Optical directly from the Beam to the Television
Things I've attempted:
1. I've tried a variety of setting combinations on both the Cable Box (my only options were to toggle audio output between "Dolby Digital", "HDMI", or "Other"), and on the Television. Nothing has helped, or seemed markedly better than the other combination.
2. Had a Spectrum technician come over - he said my only option to resolve the lip sync issue is to connect the optical directly from the Spectrum 201 to the Beam - this would be of course pretty annoying as I view television from a host of different, non Spectrum sources.
Anyone have any ideas or help to resolve - or even have a good workaround? This is as anyone who has gone through this process very frustrating - would love to keep using the Beam in this set up...