Sonos Beam and Bose QC headphones in Samsung TV

Just installed my Beam and found out this “feature"….

Disconnect the HDMI seems to solve the issue so is a manual HDMI switch a solution?

Simply turn on headphone; accept yes on tv (Everytime...Why not automatically Samsung? another frustration) and press manually the button of the HDMI switch behind the beam. When finishing; turn off the headphone and press the button on the switch.

Looks like a solution??

You could turn off HDMI-CEC (Anynet) any time you want to use your headphones.

That's a little to complicated for girlfriend and daughter. Also my settopbox loses his connection.

…. (never mind)

This needs a fix, it's ridiculous. 

Hi All, just joined this community to share my frustration on this. 

It’s simple: 1. allow us to connect our headphones to the beam, or 2. let us use the tv’s bluetooth functionality.

As others have raised already, other CEC connected soundbars are not having these issues with ie Samsung or LG tv’s, so surely there must be a way to fix this with an update. I am sure the Sonos team would agree that pulling out hdmi cables or having to go into advanced tv settings to shut off CEC is not a solution, but rather a workaround to a problem.

Also, I’ve read through all messages here and it surprises me that there hasn’t been an official response from Sonos on this in 2 years?

Thanks all for raising your concerns on this thread-let’s make sure the Sonos engineers read this...

This is also my only reason for signing up to this forum. I am pulling out the HDMI cable every second night so I can use my headphones. Every time I do it I shake my head at the Sonos engineers and the product development team. Are we customers that irrelevant? This thread has gone on for a couple of years and no fix in sight. 

Perhaps try simply switching off HDMI-CEC in the TV settings to listen to the audio through headphones, no need to keep removing the HDMI connection… even if Sonos engineers did do this, they would likely give you a ‘Settings’ switch to toggle off CEC and as it’s already there in your TV settings, you are perhaps best to select that ‘existing’ option.

Thanks, to do that I have to stop watching whatever is showing on my TV,  navigate to settings>general >external device manager>Anynet+ and then toggle it off. When I finish, I have to go through the same process to enable the Sonos soundbar again.
 

To take out the HDMI cable takes one step, and a fraction of the time. It’s like DOS v GUI.
 

I’m not sure how everyone on this forum can get the message across to Sonos. Maybe there’s someone like Steve Jobs there, who could explain it better to the development team. 

But you will ‘likely’ end up with having to then find your mobile device, open up the Sonos App, goto ”Settings/System/[Sonos HT Room]” and toggle off HDMI-CEC control to listen to the headphones and have to then toggle the setting back on afterwards. I don’t see the point.
 

Changing the setting on the TV (with the option that exists for it already) seems the better of the two IMHO.
 

The other alternative is to use the optical-out Port perhaps (if your TV supports dual audio-out) and connect that to a BT transmitter. I don’t personally see this as something Sonos need to fix, but it’s possibly something the TV manufacturer(s) needs to resolve with the HDM-CEC protocol standard.