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Trending Lyricist I
June 18, 2020
Answered

Sonos Arc switching back and forth from internal speakers to external speaker on HDMI ARC Input - Sony Bravia

I thought I had this problem taken care of but it still seems to be happening and I am tempted to switch back to Optical connection instead of HDMI Arc connection. Sony Bravia TV keeps reverting back and forth intermittently watching Cable TV from Arc to Internal TV Speakers and I thought I had this taken care of by turning off Bravia Sync and Auto Audio Recognize but evidently that did not take care of this issue. The Bravia is still dropping off from using Sonos Arc and switching back to TV Internal speakers at times and its annoying and interrupts DVR shows etc. Some type of update needs to happen here since Bravia is still not recognizing the sophistication of using a sound bar on the HDMI 3 ARC input. This is not that old a Bravia, its a 2017 OLED and is fully updated. Any help on this?

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jcmartiz
jcmartizAnswer
November 11, 2020

Hey Gene

 

I fixed mine!!!!!!

 

let me tell you my settings so you can try them, let me know if it worked!!

 

Regards

 

Juanqui

22 replies

Lyricist III
February 4, 2021

I seem to be having the same issue, no luck with the settings as detaild above though.

Sony Bravia AG9, ARC going into the Sonos Amp.  Only want the Amp running when watching movies etc, so normal viewing through the TV audio.

When I change the audio setting on the TV to be TV audio, it briefly flips to over, the Sonos Amp goes green as if on mute, coupleof seconds later the audio flips back and starts coming out of the Amp again.

I’ve changed a number of setting on the Sonos Home Theater settings, turned off TV Autoplay, used different cables and no difference.

Did you try the new Sonos update? I updated a few days ago and haven’t had any issues since then.  Hopefully this continues 🙏🏼

Same issue for me gene. It should know auto switch. I want internal speakers I should be able to use internal whenever I want. 

I feel you, it’s ridiculous spending all that money on a product with so many glitches.  I was having similar issues for months, then out of nowhere in December I stopped having problems.  I did a few Sonos updates and problem solved.  Haven’t had any issues since then.  Good luck 

Avid Contributor II
March 22, 2021

I’m having the same issue with my Sony X800H TV and the Amp.  The audio out keeps switching to the Amp when I choose TV Speakers.  Is there a solution yet?

Please take a look at my thread if it helps