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Avid Contributor I
May 10, 2021
Answered

Sonos Arc Height Channels

I read a rumor somewhere that Sonos intends to issue a firmware update for the Arc that would allow for a volume slider in the S2 App to independently control the volume of the height channels (upfiring drivers) on the Arc. Can someone please confirm if they have knowledge of or have heard that is true. Thanks in advance 

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Corry P
Corry PAnswer
Sonos Staff
May 12, 2021

Hi @Shimmer BFF 

Thanks for your post!

Apologies for the delay - I was waiting until today as I can now say that the S2 update that just came out today does include this new feature.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

59 replies

Corry P
Corry PAnswer
Sonos Staff
May 12, 2021

Hi @Shimmer BFF 

Thanks for your post!

Apologies for the delay - I was waiting until today as I can now say that the S2 update that just came out today does include this new feature.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Lead Maestro
May 12, 2021

Nice work, Sonos! I have the Height Audio turned up to +10 and I already notice a huge difference with the height channels. MUCH more convincing!

"Receive with simplicity everything that happens to you." - Rashi
Corry P
Sonos Staff
May 12, 2021

Thanks for the feedback, @GuitarSuperstar!

 

 

On another note, if anyone has noticed the occasional missing space (that we can’t edit back in - we’ve tried), we have reported the issue to Insided.

Apologies for the delay - I was waiting until today as I can now say that the S2 update that just came out todaydoes include this new feature.

 

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Lead Maestro
May 12, 2021

I figured out a trick to edit the space back in. After you edit the space, type at least one letter at the end of the post. Then delete the letter and Save Changes. The space should remain.

"Receive with simplicity everything that happens to you." - Rashi
Avid Contributor I
May 12, 2021

I just updated the S2 App. Where is the slider for the height channel volume located? I don't see it anywhere. Thanks

Corry P
Sonos Staff
May 12, 2021

Hi @Shimmer BFF 

If you did a manual update, that was just the app - you’ll need to do another manual update for the system. Then, you’ll see it next to surround level in the Arc’s settings under System.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Avid Contributor I
May 12, 2021

Thanks for the info. I requested this update a long time ago via emailing theCEO. Do you notice a big difference in height effects?

Lead Maestro
May 12, 2021

Thanks for the info. I requested this update a long time ago via emailing theCEO. Do you notice a big difference in height effects?

Yes, there is a VERY noticeable difference. Adding this feature will be a game-changer for the Arc.

"Receive with simplicity everything that happens to you." - Rashi
Avid Contributor III
May 13, 2021

Anybody recommend good test material for tweaking the new setting?

Avid Contributor I
May 13, 2021

Does increasing the volume to the height channels apply more wattage to the upfiring drivers?