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Avid Contributor I
May 10, 2021
Answered

Sonos Arc Height Channels

I read a rumor somewhere that Sonos intends to issue a firmware update for the Arc that would allow for a volume slider in the S2 App to independently control the volume of the height channels (upfiring drivers) on the Arc. Can someone please confirm if they have knowledge of or have heard that is true. Thanks in advance 

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Corry P
Corry PAnswer
Sonos Staff
May 12, 2021

Hi @Shimmer BFF 

Thanks for your post!

Apologies for the delay - I was waiting until today as I can now say that the S2 update that just came out today does include this new feature.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

59 replies

Avid Contributor III
May 20, 2021

Good point - will test it and revert back 

Remember that vertical sound is like the rear speakers on a surround array. Sound designers on films use these channels sparingly and subtly. They don't want it to be obvious or distracting. Atmos is too rare still and a sound designer would never put a key sound effect in a channel that few people would hear. Atmos effects are the gargoyles on the cathedral.

Triple-A video games might ultimately be a better showpeice for Atmos technology because designers can attach a sound effect to an object within the 3D environment and then link the audio to the object's position, relative to your avatar. Allowing for instance a screeching vulture to circle above you on an audio track and fly into the distance when you shoot at it.

 

In terms of getting the most out of your Sonos Arc- the effect is somewhat dependent on your room. 

One of the reasons I couldn't hear the Atmos effect very well is because I have a small living room in a multi-unit building and I have never been able to turn my Arc much above 20% volume. The up-firing speakers don't really come into their own until you get to 35-40%. In my space those soundwaves get overwhelmed by and lost within the other channels' soundwaves pinging around the room.

The new height volume control does seem to enhance the effect for me. Now I can keep my overall volume low whilst delivering more from the up-firing speakers so that they remain discreet sounds.

I also found that turning the loudness feature off improved the effect. The bass can drown out subtlety. (Noting that I also have a Sonos Sub- which again- is probably too much sound for my little urban flat).

 

 

Trending Lyricist I
May 20, 2021

Thanks for that advice and  you have pointed out the true and logical the working  factors of Dolby atoms. FYI - My room size is an average size dimensions (L4.5 x W3.5 X H 2.25) a dedicated TV room with a L shape cloth sofa + one side side manufactured wood shelf cabinet. No other clutters , So should enjoy all the should as transmitted. Sonos arc is on  true play ,  TV is a Dolby atoms vision and Dolby atoms sound TV, Sonos arc + 1x latest sub 3, 2x Sonos one rear speakers . 

FYI - when comparing with My neighbor with has a the same room and size TV room with similar furniture , however using a Nad T787 av system with 7 speakers , I.e 1x centre speaker, 1x sub , 2x front , 2x front dedicated  upward firing speakers placed on top of the 2 front speakers ( both these upward firing speakers are in the same angled as the Sonos upward speakers as on the arc . 2x rear speaks (not upward firing ) hence the system is the same format as my Sonos theatre set up , however the neighbors upward firing speakers the sound out of it is very evident all the time and it’s volume is change to min and max can be heard all the time even when we both compared playing the same Dolby atoms movies . So this is puzzling indicates the arc up-firing does not work to gives the same  technically .  ( I am comparing like to like technically) 

hope this will help the Sonos technical team to improve 

Regards 

 

 

 

Avid Contributor III
May 20, 2021

I am not sure any soundbar will ever be quite as good as dedicated speakers from a high-end amplifier. Soundbars are designed for convenience.

 

The NAD T787 amplifier alone is 3-4 times  the price of the Sonos Arc (which is one of the most expense soundbars on the market).

Trending Lyricist I
May 20, 2021

The principle of what is suppose to do must be the same ( and Sonos kit  is not cheap , and by the tome you get the full kit as stated not fat off to the NAD + kit)

Trending Lyricist I
May 21, 2021

Sonos’s arc - (Theatre sound system set up). 

I am still in the processes in the investigation of the up-firing Heigh Volume adjustment concern as had stated and will revert back.

Sonos Arc theatre system is a great product. See some of my personal comments as below.

For: (These are My Personal View only with my experience in use)

. Sonos Arc with the theatre sound set up (Refer here as T- kit) is the best kit there is to date (2021), compared with many other top-end quality Dobly  Atmos soundbars products out there. (But however, they had all had the additional DTS/DTS-X features )

. Sono’s Arc produced best sound reproduction and best quality and voices sounded accurate and natural, every spoken word very legible-vocal/voice /speeches etc.. and with the extra offerings, functions to enhance the voice sound to a bonus if we needed.

. A piece of artwork i.e. beautifully designed with excellent materials and looks elastically good too which beautifully fits into any room very well and also enhance the esthetics of the room at the same time. 

. Best easy user experience friendly Sonos S2 App, offerings great functionality and features and enhanced functionalities on version updates. Excellent room sound correction functions, Seamless and user-friendly menus and functionalities. No other offers as much and more. Well done Sonos 

*Well done to Sonos so far, Competition is healthy however don't relax and let others overtake you. Keep it up*

With my experienced in hearing the Sonos Arc T-kit and another No.1 rated Dobly Atmos soundbar (my previous kit). The Sonos Arc theatre kit cost: £1856 GBP (Date 2021)(1xARC + 2 x Sonos one (GEN2) + 1 Sub (GEN3) comparing to the other cost £ 344 GBP more (Date 2021) and when comparing both in my same TV room, I found the latter to be Bulky (HxWxLxD) and the design and materials not esthetics pleasing and the voice sound clarity not as perfect or good as Sono’s arc. (however, it had all had DTS/DTS-X features)

Against (Need improvements) : (These are My Personal View only with my experience in use)

. No rear speaker sound or activity with non-Dolby, Non-HD contents, for the S2 App requires new functionality to allow virtual Pseudo sound. Hence unable to Play Mono good Movies titles and Movies in Stereo ( movies we had till the 80’ +) unable to play on the rear speaker and no function on the Sonos S2 app to allow this, is we like to see an extra button on the Sonos 2 App under the “Sound” heading under “Surround” heading another to see “ Pseudo Sound adjustment for the rear Sonos one speakers) and still able to control the SUB, Rear, ARC TV Volumes. Hope to see this in the near future on the Firmware update. Thanking you in advance Sonos Development Team. ( Notes these this feature are provided on the other renowned Dolby Atmos Soundbars manufacturers) 

.Need to match whether your TV and streaming box will support Atmos on Arc, i.e need eArc HDMI to receive full uncompressed Dolby Atmos sound, or HDMI ARC to allow Pass-through compressed Dobly Atomos/ HD signals, this technical reference info confirmed from the TV manufacturers and from Sonos Tech team. 

. Only one HDMI 

. No DTS?DTS-X support  (I hope to see this feature introduced with a firmware update soon)

. No Bluetooth (would have helped with the flexibility of use, but not a critical issue) 

Appreciate professional feedback and advice - Thank you. 

… 

Note: I still want to stay focused on the present Forum subject - regarding the up-firing Heigh Volume adjustment and will revert back and would appreciate professional advice on how and for it to works - Thank you.

…

End 

Lead Maestro
May 21, 2021

@bobmatt From Sonos:

“If the source you’re playing isn’t in 5.1 already, your Sonos home theater speakers will perform an audio up-mix of the stereo signal to create a simulated surround sound. This means you’ll still hear most audio out of the front channels, but the rear left and right speakers will play what we determine to be ambient audio. This is most obvious in action scenes and with movies that have intense soundtracks.”

You can also adjust the Surround Level higher in the Sonos app if you want the ambient audio from stereo sources to be played louder from your surround speakers.

"Receive with simplicity everything that happens to you." - Rashi
Trending Lyricist I
May 21, 2021

Tried and test as mentioned, it's not there at all, the rear two surrounds are totally silent as mentioned 

Lead Maestro
May 21, 2021

Tried and test as mentioned, it's not there at all, the rear two surrounds are totally silent as mentioned 

What specific stereo source are you testing? What device are you watching it from? Are the surround speakers completely silent when watching any stereo source?

"Receive with simplicity everything that happens to you." - Rashi
Trending Lyricist I
May 21, 2021

I have provided this info, answered all of the above Q’s, please read in my thread history on the same above  

Lead Maestro
May 21, 2021

I have provided this info, answered all of the above Q’s, please read in my thread history on the same above  

I don’t see any specific titles, streaming apps, or specific devices mentioned in your posts.

"Receive with simplicity everything that happens to you." - Rashi