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Leigh_4
Avid Contributor III
May 26, 2021

Sonos Arc & DTS via PCM on Panasonic UB9000....

  • May 26, 2021
  • 87 replies
  • 4326 views

I have had a Sonos Arc for around 2 weeks now & its not fully setup for surround sound (I'm still waiting for my One SL's to be shipped) I knew the issues with the Arc & its incompatibility with DTS, however I came across this article which states that if I turn DTS/DTS-HD to PCM on my Panasonic UB9000, my eARC TV will be able to convert DTS/DTS-HD audio to Dolby Digital 5.1. Am I reading this correctly & has anyone tried this?

 

​DTS via PCM?​​​

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Leigh_4Author
Avid Contributor III
May 26, 2021

On the Panasonic, set BD-Video Secondary Audio to off.

Is Anynet+ enabled on your TV?

What other options do you have for the HDMI eARC and Digital Output Audio settings?

What specific disc/movie are you testing?

BD-Video Secondary was already off.


When I disable Anynet+ it loses the Sonos Arc & turns off the HDMI-eARC Mode?


HDMI eARC is either off or Auto.

 

Digital Output Audio Format is PCM, Auto or Passthrough.

 

I have tried this with standard Region A Blu-ray a of The Silence Of The Lambs & The Thing, which both have DTS tracks?

 

 

GuitarSuperstar
Lead Maestro
May 26, 2021

Keep Anynet+ enabled and HDMI eARC set to Auto.

Try setting Digital Output Audio Format to Auto or PCM.

Set MPEG Audio on the Panasonic to Bitstream.

What HDMI cable are you using to connect the Panasonic to your TV?

"Receive with simplicity everything that happens to you." - Rashi
GuitarSuperstar
Lead Maestro
May 26, 2021

After some further research, it looks like it may just be your TV.

Take a look at this thread on Samsung’s community forums:
https://us.community.samsung.com/t5/Qled-and-Frame/Buyer-beware-2020-QLED-eARC-LPCM-issues/td-p/1598450

"Receive with simplicity everything that happens to you." - Rashi
Leigh_4Author
Avid Contributor III
May 26, 2021

Keep Anynet+ enabled and HDMI eARC set to Auto.

Try setting Digital Output Audio Format to Auto or PCM.

Set MPEG Audio on the Panasonic to Bitstream.

What HDMI cable are you using to connect the Panasonic to your TV?

Done all those things & still stuck on Stereo PCM….

 

The HDMI cables I use are….

 

https://www.amazon.co.uk/dp/B082SBMLYX/ref=cm_sw_r_cp_api_glt_fabc_5C5E3S9G4JNMY2ZPC6N8?_encoding=UTF8&psc=1

GuitarSuperstar
Lead Maestro
May 26, 2021

See my post above about your Samsung TV. I would contact Samsung to confirm the LPCM problem and see if they are working on fixing it. Also, be sure you have the latest firmware installed on your TV.

"Receive with simplicity everything that happens to you." - Rashi
    Leigh_4Author
    Avid Contributor III
    May 26, 2021

    Sorry, just missed your post….

     

    Typical, I have only had this TV for a few months & when I researched the model, I made sure all these things would work correctly….🤦‍♂️
     

    Ill get in touch with Samsung….

     

    Thanks again for all your help with this….

      GuitarSuperstar
      Lead Maestro
      May 26, 2021

      No problem. Good luck!

      "Receive with simplicity everything that happens to you." - Rashi
      Leigh_4Author
      Avid Contributor III
      May 27, 2021

      Had a long chat with a Samsung rep last night & I didn’t really get anywhere…. Firstly he denied that my TV had LPCM, then realised that it did….:weary: Then there was a back & fourth of what settings to try, which I told him I had already done all of these, thanks to your help.

       

      In the end he filed a complaint for me & someone is due to be calling me back today….

       

      From reading other forums it is a major issue with Samsung TV’s & what is more worrying is that Samsung don’t seem to want to admit that its an issue….

       

      Silverthorn
      Prodigy II
      May 27, 2021

      In the interim, make sure you have downmix set tosurround encoded. Might give you a little bit extra.

      "I saw the Stooges and the MC5"
      Leigh_4Author
      Avid Contributor III
      May 27, 2021

      In the interim, make sure you have downmix set tosurround encoded. Might give you a little bit extra.

      Will do buddy, thanks again….:thumbsup:

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