Contributor II

Answered

Sonos Arc and Sony A8H TV

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Hi,

Has anyone experience if the combo Sony TV A8H and Sonos Arc will work flawless together ? Any known issues ?

Thanks

Frank

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J

Jimmy CAnswer

Prominent Collaborator II

Hi,

Has anyone experience if the combo Sony TV A8H and Sonos Arc will work flawless together ? Any known issues ?

Thanks

Frank

Hi Frank - Not sure if you are still lingering, but here are some comments…

I have a Sony A8H and Sony UBP-X800M2 4k blu-ray player that I use with a Sonos Arc (connected via e-arc), two Play:1s and a Sub (Gen2). No other devices connected. Previously, I had the intermittent audio popping/drop outs that have been widely reported when I used my tv’s streaming services. I contacted Sony and we tweaked some of my settings but the issue was eventually resolved by a Sony firmware update last December. There has been a more recent firmware update since then.

I get full uncompressed Atmos from my 4k Blu-Ray discs and great sounding LPCM 5.1 from my DTS Blu-Ray discs. No problems getting Dolby+ Atmos from the streaming services as well.

A lingering issue is that when I pause discs or programs that I am streaming for more than just a few moments, the volume always reverts to zero, which is annoying.

HT: Arc + Era 300s + Subs (G3/G2) + Sony A80L + Sony UBP-X800M2

Annazel S

Retired Sonos Staff

Hi @areito.

Thanks for reaching out, we’d be glad to help you.

This indeed can be best answered by those who are also using exactly the same devices, and hopefully, someone who does will stop by and be able to help you.

Furthermore, some of the community members might provide their own opinion about this anytime soon.

For reference, you may also check our support article that will describe some basic requirements when using Sonos speakers with your TV.

If you have any other questions or run into any issues, please do not hesitate to reach out, we’re always here to help.

Help others find useful content by clicking the like button and selecting the best answer to your question

T

TheOneBen

Lyricist I

I am currently experiencing issues where the video and sound will cut out for 1-3 seconds. The only input device connected to the A8H is an Apple TV 4K. Tonight I will attempt to update the firmware on each to see if that resolves the issue.

Thanks,

Ben

J

Jimmy CAnswer

Prominent Collaborator II

Hi,

Has anyone experience if the combo Sony TV A8H and Sonos Arc will work flawless together ? Any known issues ?

Thanks

Frank

Hi Frank - Not sure if you are still lingering, but here are some comments…

I have a Sony A8H and Sony UBP-X800M2 4k blu-ray player that I use with a Sonos Arc (connected via e-arc), two Play:1s and a Sub (Gen2). No other devices connected. Previously, I had the intermittent audio popping/drop outs that have been widely reported when I used my tv’s streaming services. I contacted Sony and we tweaked some of my settings but the issue was eventually resolved by a Sony firmware update last December. There has been a more recent firmware update since then.

I get full uncompressed Atmos from my 4k Blu-Ray discs and great sounding LPCM 5.1 from my DTS Blu-Ray discs. No problems getting Dolby+ Atmos from the streaming services as well.

A lingering issue is that when I pause discs or programs that I am streaming for more than just a few moments, the volume always reverts to zero, which is annoying.

HT: Arc + Era 300s + Subs (G3/G2) + Sony A80L + Sony UBP-X800M2

J

Jimmy C

Prominent Collaborator II

My Arc volume kept reverting back to zero after pausing discs or programs that I was streaming. In another thread, Clem81 suggested enabling Autoplay in the Sonos app’s Home Theater settings. Although I already had Autoplay enabled, I disabled it, re-enabled it, and now it seems to have solved the issue.

HT: Arc + Era 300s + Subs (G3/G2) + Sony A80L + Sony UBP-X800M2

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