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DallasjeAnswer
Contributor I
February 15, 2021

I think I fixed it.  I just unplugged  the TV and sound bar and started over.  Smh. Too simple

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8 replies

GuitarSuperstar
Lead Maestro
February 15, 2021

What model is your TV?

"Receive with simplicity everything that happens to you." - Rashi
DallasjeAuthor
Contributor I
February 15, 2021

Samsung  Qf8

GuitarSuperstar
Lead Maestro
February 15, 2021

Is the Arc connected to your TV’s HDMI ARC port? Have you enabled Anynet+ (CEC) on your TV?

"Receive with simplicity everything that happens to you." - Rashi
DallasjeAuthor
Contributor I
February 15, 2021

Yes b4 it wasn't working  at all then connected the CEC. Now it comes on then switches back to tv speakers 

GuitarSuperstar
Lead Maestro
February 15, 2021

Did you perform the TV Setup process in the Sonos app? Can you post a photo of your current TV settings?

"Receive with simplicity everything that happens to you." - Rashi
DallasjeAuthor
Contributor I
February 15, 2021

 

DallasjeAuthorAnswer
Contributor I
February 15, 2021

I think I fixed it.  I just unplugged  the TV and sound bar and started over.  Smh. Too simple

    GuitarSuperstar
    Lead Maestro
    February 15, 2021

    Is the “Receiver (HDMI)” option the Sonos Arc?

    "Receive with simplicity everything that happens to you." - Rashi
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