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Contributor I
March 25, 2018
Answered

Roku Ultra + Playbar

Just setup a Roku Ultra (2017) to my Sony x900e. I have a Sonos Playbar connected to the Sony x900e via optical. Any advice on why I am not getting any sound output from the Roku Ultra? I have a ps4 on another hdmi input and the Playbar works fine there.
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Contributor I
March 26, 2018
All good, thanks Chris. I see you're helping me out on another thread and was able to resolve the issue by resetting/rebooting everything. Audio is now coming through properly. Do you happen to know if the actual new roku controller with IR can control the volume of the Playbar? I tried setting it up thru the sonos app, but didn't have any luck.

11 replies

Lyricist III
June 9, 2018
I had the same issue with a Roku Ultra (2017). I ended up getting the older Roku Ultra (2016) and now I get Dolby Digital 5.1 from the Roku. The 2016 model is the only Roku that will convert Dolby Digital Plus to Dolby Digital. All the native Roku apps send DD+ by default which the Playbar can’t handle.

https://forums.roku.com/viewtopic.php?t=109959