Contributor I

Answered

Roku Ultra + Playbar

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Just setup a Roku Ultra (2017) to my Sony x900e. I have a Sonos Playbar connected to the Sony x900e via optical. Any advice on why I am not getting any sound output from the Roku Ultra? I have a ps4 on another hdmi input and the Playbar works fine there.

Roku

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I

illtakespamAnswer

Contributor I

All good, thanks Chris. I see you're helping me out on another thread and was able to resolve the issue by resetting/rebooting everything. Audio is now coming through properly. Do you happen to know if the actual new roku controller with IR can control the volume of the Playbar? I tried setting it up thru the sonos app, but didn't have any luck.

Airgetlam

It's likely that you need to set the audio settings on the Roku to be Dolby Digital, rather than anything else (including Dolby Digital Plus). I suspect that your TV is passing through an audio signal that can't be read by the PLAYBAR.

Bruce

Chris

Lead Maestro

Yes I think it defaults in sound setting to Dolby Digital Plus and needs changed to Dolby Digital (just regular)

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

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illtakespamAuthor

Contributor I

Thanks for the replies above. I tried switching the audio settings from "auto" to Dolby Digital and unfortunately not producing any sound output.

Chris

Lead Maestro

Connected via hdmi to tv. You try a reboot of tiki and confirm the setting took.

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

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illtakespamAuthor

Contributor I

Sorry Chris, what does "tiki" mean?

Chris

Lead Maestro

Sorry should have said reboot of roku. Spell check doesn’t like the word.

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

Chris

Lead Maestro

And Make sure you didn’t pick Dolby digital plus.

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

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illtakespamAuthorAnswer

Contributor I

All good, thanks Chris. I see you're helping me out on another thread and was able to resolve the issue by resetting/rebooting everything. Audio is now coming through properly. Do you happen to know if the actual new roku controller with IR can control the volume of the Playbar? I tried setting it up thru the sonos app, but didn't have any luck.

Chris

Lead Maestro

I don’t know a lot about rokus. If the remote will output ir it should control the playbar. But you have to set the roku remote to a tv ....any tv so it will have an ir command set I assume.

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

M

Marek Wiecek

Lyricist II

All good, thanks Chris. I see you're helping me out on another thread and was able to resolve the issue by resetting/rebooting everything. Audio is now coming through properly. Do you happen to know if the actual new roku controller with IR can control the volume of the Playbar? I tried setting it up thru the sonos app, but didn't have any luck.

illtakespam, so what exactly was the fix? also, did you get 5.1 sound working on your sonos?

I have Sonos Playbar + 2x Play:1 and I am getting only stereo sound via sonos on netflix etc via roku ultra.

Thanks

Marek

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