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Contributor I
February 12, 2013

Please add support for DTS for the Sonos Playbar.

A hifi homecinema soundbar without dts support seems not up to date for me. Are there any plans to add dts support?
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    1190 replies

    Lyricist I
    January 2, 2014
    Really could use DTS support! This is really appalling for a company via to take over the market share and get people to buy into their home systems.  Sonos used to be responsive but now I'm starting to think they don't care about their customers.  
    Contributor I
    January 3, 2014
    Playbar needs to get DTS support!!!  What is the point of buying playbar if it doesn't offer through surround sound.  I'm thinking of buying the entire Sonos eco-system, but only if there will be a new playbar with DTS functionality.  If this takes too long, I will need to look for alternatives.
    Lyricist III
    January 3, 2014
    100% agree with all of this and have posted my great annoyance on this thread multiple times!

    As an interim measure, which has been mentioned on other threads, I thought I would confirm that you can work around this for blu rays, which was my particular concern.

    Using my PS3 (directly plugged into the playbar) you can set the audio to output Dolby 5.1 via optical using the option Bitstream Mix. Then even on a DTS Master audio blu ray, the playbar receives 5.1 and it sounds brilliant.

    Wiring the optical from the source to the playbar directly does mean I need to swap the optical from SkyHD to PS3, but I plan to work around this using http://www.cypeurope.com/store/store/app/product/AU-11CD (£120) with a HDMI switch (£10) to extract the audio to optical from HDMI...

    My TV is too old to have an optical out anyway but by going direct from the source to the playbar I can at least benefit from the audio config options of my blu ray player (PS3) and get a proper 5.1 surround signal into the playbar.

    For me the biggest issue about this whole thing is the utter lack of response from Sonos. So much frustration and damage to the immensely loyal client base could have been avoided with clear and regular updates.

    Even if they were to say that "discussions are ongoing and an update will be posted in x weeks" or just to have some input from Sonos on workarounds like the above.

    Neither of which would be THE answer we want be at least we would feel as though something was happening.

    Come on Sonos, at least have the grace to update us with something.
    Lyricist III
    January 3, 2014
    You can not expect everyone to know about all this. I did not know about DTS before Sonos, because thought its a simple plug and play. Your Sonos Marketing Poeple in the store in Germany told me that DTS is not important, actually they told me nothing about it. They told me its not so important after I asked them about DTS. And that this will be solved by the intelligence of the Playbar.

    Then I thought....OK...not so bad....For a Playbar only we do not need real surround. Then my wife's xmas present has been 2x Play 3s for Surround. She definetly did not know about the whole thing...

    Keep in mind that none of your customers bought some chinese cheap stuff but some stuff thats supposed to be PREMIUM quality. Together with another Play 1 we invested more than 1500 € (more than 2000$!!!!).

    You advertise Playbar with Play 1s/3s as a 5.1 product for real surround. Keeping in mind that most BluRays use DTS this is no real surround for me. Actually it does feel like a rip-off towards your customers. Especially since there are no updates at alll for more than 10 months! COME ON SONOS!!!
    Lyricist I
    January 3, 2014
    What is the return policy on the playbar? Too many other sound bar products in the market and many more coming out that supports Optical, HDMI, DD 5.1, and DTS. Enough of this horse shit and dump Sonos....
    Lyricist III
    January 3, 2014
    Please add DTS now
    Lyricist III
    January 3, 2014
    Please add DTS now
    Trending Lyricist I
    January 3, 2014
    Even if it's a hw limitation, create and sell a simple box that will convert DTS 5.1 to DD 5.1. Make it small so that it fits on the back of a tv, powered by a usb output on the tv. As it exists in some TVs and BR players, it must be possible.
    Lyricist I
    January 4, 2014
    I must say that had i known at the time I brought the Playbar that it did not do ALL 5.1 inputs the I may not have brought the Playbar. Please get this sorted ASAP as the reason I purchased the product was to eliminate wires from my living room and this was supposed to replace my old suroundsound system with no wires. As others have said it can't be that hard for a company with your technical ability.
    Lyricist I
    January 4, 2014
    imo it's not about technical ability, it's more about costs. DTS is an audio technology owned by DTS inc. ( http://en.wikipedia.org/wiki/DTS_(sound_system) )
    Sonos has to license the technology.
    Even some 200$ Soundbars support DTS, so i don't know why Sonos seems to be so "close-fisted".
    😞