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Contributor I
February 12, 2013

Please add support for DTS for the Sonos Playbar.

A hifi homecinema soundbar without dts support seems not up to date for me. Are there any plans to add dts support?
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    1190 replies

    Contributor I
    December 30, 2013
    I want dts support also - come on Sonos. Wake up!!!!!
    Lyricist III
    December 31, 2013
    Dear all,

    there is a workaround when you are using an HTPC with XBMC. XBMC (I used version Frodo 12.3) can transcode any DTS stream into AC3 and send it to the Playbar. This way we have true Surround on all of our movies and nothing "fake".

    Settings are easy. In Audio settings choose Output HDMI (although Optical is used!!!) and only choose that your receiver (Playbar) supports AC3. All other content will then be transcoded "on the fly in real time" into AC3.

    I successfully used it with numerous MKV and different audio formats! IT IS WORKING!

    Btw....we ordered a Switch for SPDIF to get full surround for all our devices, because our TV will only offer Stereo via SPDIF.

    http://wiki.xbmc.org/index.php?title=AudioEngine/HOW-TO:_Configure_audio

    This part is important....

    Note: If you want to transcode one format to another, for example DTS is not supported on your receiver but AC3 is, then select just AC3 however as the DTS is decoded to LPCM before being encoded again to AC3 then the resulting audio will be AC3 2.0 only due to the LPCM 2.0 limit imposed by selecting Optical/Coax, if you want a full 5.1 channel transcode you'll have to select the HDMI option even if you're not using a HDMI output.

    It is a pity, that Sonos is doing nothing for the last 11 months especially not in this Thread! No reaction except for some short responses. No Updates, no actual state, nothing like "we are working on it and have the following problems"....If it is not working or you have problems solving it, tell the poeple at least that you try.
    Lyricist III
    January 1, 2014
    Another example of a Sonos thread gone quiet (from Sonos's side).  

    It's a strange one, having an outlet for people who have invested in Sonos kit to raise this issue is excellent.  For Sonos to effectively ignore the user base creates a far worse feeling then to have not even bothered to provide the means to raise such issue.  At least then, you know where you stand… 

    In today's social world the voice of its customers is a powerful thing. A cynic might say they want to keep these threads going on ask.sonos so that all this discussion isn't taking place in the general public line of sight (twitter and Facebook).  

    I see a few people have posted comments on FB.. It might be more productive not posting the comments direct to Sonos, but providing a helpful service to other FB users by responding to other FB user's comments on the Sonos page informing them of shortcomings prior to purchase.  Because as most of us know, these things are in the fine print and are often discovered a little too late.

    Sonos. Please do the right thing and at least give fair and frequent response to your customers in these threads.
    Trending Lyricist I
    January 1, 2014
    The most important update for the Sonos Playbar is DTS support, please Sonos make it happend, not alone for me but for all of your customers!
    Trending Lyricist I
    January 2, 2014
    DTS support is a key feature that really is needed if the Playbar is to be sold as a surround-sound product. It is a clear oversight and will continue to cause issues that require an unnecessary degree of knowledge about the issue to work around it and also limits the partnering equipment significantly in order to produce a working solution.
    Trending Lyricist I
    January 2, 2014
    DTS support is a key feature that really is needed if the Playbar is to be sold as a surround-sound product. It is a clear oversight and will continue to cause issues that require an unnecessary degree of knowledge about the issue to work around it and also limits the partnering equipment significantly in order to produce a working solution.
    Trending Lyricist I
    January 2, 2014
    DTS support is a key feature that really is needed if the Playbar is to be sold as a surround-sound product. It is a clear oversight and will continue to cause issues that require an unnecessary degree of knowledge about the issue to work around it and also limits the partnering equipment significantly in order to produce a working solution.
    Trending Lyricist I
    January 2, 2014
    DTS support come on Sonos we waiting far too long now!!!
    Lyricist III
    January 2, 2014
    I've contacted Techradar and Whathifi and gave them the link to this thread. It's a shame Sonos...
    Contributor I
    January 2, 2014
    I bought my first Sonos Play1 for listening to music, which was absolutely brilliantly impressive.

    Having been so impressed I then decided to purchase the play bar, sub and an additional Play1 to get 5.1 for TV/Movies. Having spent an extra £1,400 to achieve this you can imagine my disappointment to find out that virtually NONE of my MKV files play in proper surround sound. I have a large video library which is on a media server for streaming, of which the VAST MAJORITY are ripped for audio using DTS.

    I thought the whole deal with Sonos is that it is designing high quality, modern technology. Not supporting DTS audio streams seems like a majorly limiting oversight and/or mistake.

    This actually makes me angry as I cannot return these products as they 'technically' are not defective. OK, I accept that on my part I 'should' have checked for compliance from Sonos for DTS before purchasing, however, seeing as virtually every other device (also many from much cheaper budget type manufacturers) on the market do, I simply wouldn't have believed Sonos didn't.