Please add support for DTS for the Sonos Playbar.

Following a careful evaluation, we have decided not to implement support for the DTS audio format in PLAYBAR at this time.
 
PLAYBAR uses a single optical connection directly from your television and was designed this way to make it as easy as possible to set-up and enjoy great HiFi sound.  Most PLAYBAR owners connect PLAYBAR to their TV in this simple way. This is the intended setup for playing the sound from your TV.
 
Today, very few TVs pass a DTS-encoded audio stream through their optical output.  Instead, the TV or source device converts the audio signal automatically to PCM, which PLAYBAR supports.  This is how PLAYBAR plays DTS-encoded Blu-rays.
 
We are committed to supporting the existing and future ecosystem of streaming video services. Currently, popular streaming services do not use DTS and most use Dolby Digital encoding, which PLAYBAR supports.
 
We are aware that PLAYBAR is being connected by customers to devices other than the television. In this configuration, when PLAYBAR receives a DTS signal, it will not process the signal.  If you are not able to connect your PLAYBAR directly to your TV and would like to explore solutions, please click here. 
 
If DTS support is crucial for your current set-up, PLAYBAR may not be the right solution for you and we apologize for this inconvenience.  If you are currently a PLAYBAR owner and would like to discuss options, please contact Sonos Customer Care.
 
We’ll be actively monitoring TV and streaming services capabilities and trends. If our development stance around DTS decoding in PLAYBAR changes, this community will be among the first to know.

Edit:  This thread is now closed to new comments.  

biggest mistake buying the Sonos Soundbar to discover this flaw!

Fla56... What devices are you using that use DTS? It's pretty likely that they can convert to Dolby.

PS4 (Bluray) and Plex -thanks but not interested in conversion or even worse live transcoding and losing even more quality

This is a Sonos fail -the only correct answer is to support DTS directly

Sonos, please reconsider and add DTS support to playbar!

Dear Sonos

This does simply not make sense. Imagine how many customers who would cheer and buy even more products if you added DTS?

Sure, it's gonna cost you, which must be the sole reason why you haven't already (otherwise this is, well, really really silly). Streaming services like Netflix does indeed use DD5.1, but what about dvds, blurays and private movie collections on harddrives? Imagine how super cool Sonos would be with DTS support?

Come on now, either come up with a story we'll believe, or add DTS. Intentionally pissing customers off is bad marketing.

Best regards
Kasper

Same here. Yesterday I was very disappointed to find out that dts is not supported!

What about a simple InApp dts lizence purchase. I would pay about 10-20€.
Lack of of dts is just so irritating! Thumbs down by me, sorry Sonos.

I think what Sonos doesn't seem to understand, is that people that are willing to spending so much money on this (amazing!) setup, don't want compromises. If I tell my mates I've spent 2000 euros on my new home cinema setup (assuming sub and surround speakers), then I'd be seriously embarrassed to tell them it doesn't support DTS.

Aside from this, is the practical limitation of DTS-only movies that many people have already mentioned here.

Personally, DTS support on the play bar is the only thing holding me back from a *complete* Sonos setup throughout my entire home and, well, doing nothing and keeping an eye on the competitors. My feeling is that I am not alone and Sonos is missing out on a LOT of revenue.

Oh, and if you think the system gets more complex with DTS support, just introduce a "Playbar Pro" for 50 euros more, maybe even 100. People will buy it specifically if they need it and they won't mind the alleged complexity.

Just my 2 cents...

Lack of DTS support (and support for higher bitrate encodings) is currently the only thing holding me back from picking up some Sonos speakers. I'm rather surprised that DTS isn't supported considering the wide array of support for music encodings and streaming services that are supported. I hope you'll seriously reconsider support for DTS either in existing Playbar products via a update, or else in a new Playbar Pro product as mentioned by the previous poster. It would also be nice if you do go the route of a new product to add some HDMI inputs rather than just optical, but that would just be a nice bonus, support for DTS alone would be enough to make me purchase it.

Unfortunately your lack of support for DTS puts me between a rock and a hard place, on the one hand there's Playbar (and the other Sonos products) which seem to be hands down the best choice in terms of features, but which are lacking a single crucial feature, and on the other hand there's your competition which are woefully lacking in features, but DO support DTS. Please consider how many current and future customers you're potentially losing over this single missing feature.