Contributor I

Answered

Playbase Remote Volume control

9 replies
2288 views

Grouped Volume
Any ideas why sonos won't allow the volume control using a remote control on the Playbase won't allow you to lower the volume of a grouped speaker also. Use the Playbase with a grouped speaker in our open kitchen and would like the volume to go and down in sync.

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Ryan SAnswer

Retired Sonos Staff

Hi somelegend, simply speaking, the IR command is only going to the PLAYBASE and it doesn't get transmitted to other players. This was the intended design because often if you have rooms grouped with your PLAYBASE (or PLAYBAR) they're in separate physical rooms and you aren't looking to adjust the volumes on all of them at the same time with the remote, just the room it's in. The remote commands aren't meant to work across the whole group, just like pressing the physical buttons on a player don't turn the volume down in every room of the group, just the one you pressed the buttons on.

There are cases where this isn't so, such as you're describing, but they don't come up much.

I'll pass on the feedback for you to the team that you'd like this to be an option, but no promises for the future. Thanks for sharing!

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Ryan SAnswer

Retired Sonos Staff

Hi somelegend, simply speaking, the IR command is only going to the PLAYBASE and it doesn't get transmitted to other players. This was the intended design because often if you have rooms grouped with your PLAYBASE (or PLAYBAR) they're in separate physical rooms and you aren't looking to adjust the volumes on all of them at the same time with the remote, just the room it's in. The remote commands aren't meant to work across the whole group, just like pressing the physical buttons on a player don't turn the volume down in every room of the group, just the one you pressed the buttons on.

There are cases where this isn't so, such as you're describing, but they don't come up much.

I'll pass on the feedback for you to the team that you'd like this to be an option, but no promises for the future. Thanks for sharing!

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

S

Sonos user 29

Lyricist I

Hi Ryan, Same issue here: Playbase in Breakfast area with a 5 in the kitchen. Would be very helpful if TV remote controlling Playbase controlled all "Grouped" speakers (same issue in Master, grouped Playbase with Connect Amp.).

Ryan S

Retired Sonos Staff

Hi Ryan, Same issue here: Playbase in Breakfast area with a 5 in the kitchen. Would be very helpful if TV remote controlling Playbase controlled all "Grouped" speakers (same issue in Master, grouped Playbase with Connect Amp.).

I added your voice to the request.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

J

JaccoJ

Contributor I

any news on this topic, I experience the same issue with my PlayBase

N

nic76

Lyricist I

I´m using the Playbase grouped with a connect controlling an active subwoofer and also like the IR commando to lower the volume. Any news?

G

Gillo

Lyricist I

I too would love to be able to control the volume with my remote for the Playbase and 2 speakers!!

Chris

Lead Maestro

There are remotes like the Logitech Harmony that do much more for Sonos control. iport Xpress remote also probably adjusts whole group. I haven't tried Alexa volume on group.

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

G

Gillo

Lyricist I

So I can’t use my tv remote to control the volume for the group?

Chris

Lead Maestro

no the tv remote IR sends to the playbar and only controls playbar volume via IR.

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

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