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Contributor I
October 16, 2017
Answered

Panasonic TXP50ST60Y /Disabling internal speakers

Hi

I have just bought a Sonos Playbar, and I need to disable the internal speakers. The playbar recognize the remote control but each time I turn the sound up it happens both on the tv and playbar, so I need to disable the internal speakers.

The TV is Panasonic TXP50ST60Y

Does anybody know how to do it?
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UKMedia
UKMediaAnswer
November 10, 2017
Found an article about 'Hotel' mode, not sure if it works as I don't have your TV but maybe worth a try:

The secretive hotel mode is mentioned in a bunch of places on the internet but apparently Panasonic denies it exists (unless you’re a hotel I guess). To access it on my particular version I had to hold down the -/V button on the side of the TV and press “AV” on the remote three times.

A menu then pops up providing access to a few settings including a maximum volume. Enable hotel mode and set the maximum volume to zero and you’ve effectively disabled the internal speakers
Remember: Sometimes Red Wine helps :)

6 replies

Keith N
Sonos Staff
November 10, 2017
Hi there, Mbir. Thanks for reaching out to the Community. Are you still having troubles with your TV and PLAYBAR? If so, you may find some users in our Community have some helpful advice here.
Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.
MbirAuthor
Contributor I
November 10, 2017
Hi Keith - Thank you for your mail.

Yes, I still have the problem, but I will return the Playbar.

I think I need to buy another TV but I at present I don't want to that, so I have decided to return the Sonos playbar until I upgrade my tv to a model that can work with Sonos.

I have also looked through your community but without any luck.
UKMedia
UKMediaAnswer
November 10, 2017
Found an article about 'Hotel' mode, not sure if it works as I don't have your TV but maybe worth a try:

The secretive hotel mode is mentioned in a bunch of places on the internet but apparently Panasonic denies it exists (unless you’re a hotel I guess). To access it on my particular version I had to hold down the -/V button on the side of the TV and press “AV” on the remote three times.

A menu then pops up providing access to a few settings including a maximum volume. Enable hotel mode and set the maximum volume to zero and you’ve effectively disabled the internal speakers
Remember: Sometimes Red Wine helps :)
MbirAuthor
Contributor I
November 10, 2017
Hi UKmedia

Thanks - I'll try your suggestion tonight and share the result.
MbirAuthor
Contributor I
November 14, 2017
Dear UKMedia

You are a real star in the Sonos universe - it worked.

I have decided to keep the Sonos Playbar - I had actually already ordered the labels for the return.

Sonos owes you a couple of excellent bottles of red wine.

Thanks..
UKMedia
November 16, 2017
Great news 🙂
Remember: Sometimes Red Wine helps :)