Avid Contributor III

Answered

Multichannel PCM on Arc

328 replies
54143 views

Are you really not supporting multichannel PCM on the newly announced Arc?

Why? It’s not a licensing issue this time.

It seems like there is always something missing with your home theater products.

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DitteAnswer

Hi all,

We hear you. With a software update today, Arc now supports multi-channel LPCM, bringing new immersive sound experiences for gaming, Blu-ray discs, and more. To get support for multi-channel LPCM on Arc, download the latest Sonos S2 update from the app store and then update your system in the Sonos S2 app. After updating the app, go to Settings > System > System Updates > Check for Updates.

All the best,

Ditte

Show previous replies

Krishma M

Retired Sonos Staff

Hi folks. Thanks for reaching out and sharing your thoughts here. I understand where you all coming from and as Ryan’s response we will be adding Multi-Channel LPCM support to Arc as part of a future software update. We don’t have the exact timing to share at this point and will keep you all posted when we do. All threads are being addressed and checked here so creating a new thread is not necessary as this has been forwarded and being worked on. Ryan’s response has just been marked as the best answer for you to easily see and know that we addressed it.

Appreciate your patience and understanding. We and the community are always here to help.

Help others find useful content by clicking the like button and selecting the best answer to your question.

A

Armind

Lyricist II

Thank you for the update.

I'm going to proceed to buy a sonos arc based on this information as this is a much needed feature I required for my gaming side of things.

J

jwbaynham

Trending Lyricist I

Hi folks. Thanks for reaching out and sharing your thoughts here. I understand where you all coming from and as Ryan’s response we will be adding Multi-Channel LPCM support to Arc as part of a future software update. We don’t have the exact timing to share at this point and will keep you all posted when we do. All threads are being addressed and checked here so creating a new thread is not necessary as this has been forwarded and being worked on. Ryan’s response has just been marked as the best answer for you to easily see and know that we addressed it.

Appreciate your patience and understanding. We and the community are always here to help.

Thank you.

A

AndreasHennum

Contributor I

We will be adding Multi-Channel LPCM support to Arc as part of a future software update. We don’t have the exact timing to share at this point and will keep you all posted when we do.

Thank you for the update, Krishma! Would it be possible for you to give us an idea as to how high up on the list of priorities this is currently, amongst all other features and projects you're looking at? Have the developers started working on this feature yet, or is it still yet to be prioritized?

I accept a reluctance to announce a date due to Covid and all, but it would be nice to have something to check my expectations by, besides in effect "maybe/hopefully eventually". Regardless, I'm glad to once again hear it's still in the pipeline. Personally, the omission of L-PCM support is solely the reason I haven't yet bought the Arc, and while I greatly enjoy my current Sonos setup I'd love to upgrade for full surround support for my Nintendo Switch. So I'm eagerly and hopefully awaiting it's announcement. Thank you once again.

M

MilkaCH

Lyricist III

Hi folks. Thanks for reaching out and sharing your thoughts here. I understand where you all coming from and as Ryan’s response we will be adding Multi-Channel LPCM support to Arc as part of a future software update. We don’t have the exact timing to share at this point and will keep you all posted when we do. All threads are being addressed and checked here so creating a new thread is not necessary as this has been forwarded and being worked on. Ryan’s response has just been marked as the best answer for you to easily see and know that we addressed it.

Appreciate your patience and understanding. We and the community are always here to help.

I agree with previous comments, would it be possible at least to know a little bit your planning plan ? We don't even know if you already begin to work at this. We speak about days, monthes, years ? I think that's unfortunately not instructive for us.

Thanks

M

mkstewartesq

Contributor I

Okay, probably a super-dumb question from a new Arc owner:

My cable set top box only has two options for audio output - “DD 5.1” and “Stereo”. When I set it to “DD 5.1” and look at the Audio Input information in my Sonos app, it states the input is “Multichannel PCM”. Based on this thread, does this really only mean that the Arc recognizes that the input is in Multichannel PCM, not that it is actually able to do anything with it other than output it in stereo? (Before you ask, just putting my ear up to the bar, I can’t tell for sure whether there is some faint 5.1 distribution going on or if the bar is instead outputting only in stereo but the soundscape seems wider due to the multiple Arc speakers.)

Thanks,

Mike

N

n64rob

Lyricist I

Hi folks. Thanks for reaching out and sharing your thoughts here. I understand where you all coming from and as Ryan’s response we will be adding Multi-Channel LPCM support to Arc as part of a future software update. We don’t have the exact timing to share at this point and will keep you all posted when we do. All threads are being addressed and checked here so creating a new thread is not necessary as this has been forwarded and being worked on. Ryan’s response has just been marked as the best answer for you to easily see and know that we addressed it.

Appreciate your patience and understanding. We and the community are always here to help.

The problem is with this is that it's pretty much the same response you gave 4 months ago…

From your customers perspective you've done nothing over the last 4 months. Saying it's "going to be added" doesn't exactly instill confidence when we are already 4 months down the road and you have nothing to say or show for it.

L

ledzep1

Headliner II

Hi folks. Thanks for reaching out and sharing your thoughts here. I understand where you all coming from and as Ryan’s response we will be adding Multi-Channel LPCM support to Arc as part of a future software update. We don’t have the exact timing to share at this point and will keep you all posted when we do. All threads are being addressed and checked here so creating a new thread is not necessary as this has been forwarded and being worked on. Ryan’s response has just been marked as the best answer for you to easily see and know that we addressed it.

Appreciate your patience and understanding. We and the community are always here to help.

The problem is with this is that it's pretty much the same response you gave 4 months ago…

From your customers perspective you've done nothing over the last 4 months. Saying it's "going to be added" doesn't exactly instill confidence when we are already 4 months down the road and you have nothing to say or show for it.

In the other thread on this subject you will find a response from another Sonos staff member that confirms it’s in active testing and will be added in a firmware before end of year.

S

svomak

Enthusiast II

Hi folks. Thanks for reaching out and sharing your thoughts here. I understand where you all coming from and as Ryan’s response we will be adding Multi-Channel LPCM support to Arc as part of a future software update. We don’t have the exact timing to share at this point and will keep you all posted when we do. All threads are being addressed and checked here so creating a new thread is not necessary as this has been forwarded and being worked on. Ryan’s response has just been marked as the best answer for you to easily see and know that we addressed it.

Appreciate your patience and understanding. We and the community are always here to help.

The problem is with this is that it's pretty much the same response you gave 4 months ago…

From your customers perspective you've done nothing over the last 4 months. Saying it's "going to be added" doesn't exactly instill confidence when we are already 4 months down the road and you have nothing to say or show for it.

In the other thread on this subject you will find a response from another Sonos staff member that confirms it’s in active testing and will be added in a firmware before end of year.

What thread?

A

AndreasHennum

Contributor I

Hi folks. Thanks for reaching out and sharing your thoughts here. I understand where you all coming from and as Ryan’s response we will be adding Multi-Channel LPCM support to Arc as part of a future software update. We don’t have the exact timing to share at this point and will keep you all posted when we do. All threads are being addressed and checked here so creating a new thread is not necessary as this has been forwarded and being worked on. Ryan’s response has just been marked as the best answer for you to easily see and know that we addressed it.

Appreciate your patience and understanding. We and the community are always here to help.

The problem is with this is that it's pretty much the same response you gave 4 months ago…

From your customers perspective you've done nothing over the last 4 months. Saying it's "going to be added" doesn't exactly instill confidence when we are already 4 months down the road and you have nothing to say or show for it.

In the other thread on this subject you will find a response from another Sonos staff member that confirms it’s in active testing and will be added in a firmware before end of year.

+1 which thread?

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