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Avid Contributor III
May 6, 2020
Answered

Multichannel PCM on Arc

Are you really not supporting multichannel PCM on the newly announced Arc?

Why? It’s not a licensing issue this time.

It seems like there is always something missing with your home theater products.

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Ditte
DitteAnswer
November 10, 2020

Hi all,

We hear you. With a software update today, Arc now supports multi-channel LPCM, bringing new immersive sound experiences for gaming, Blu-ray discs, and more. To get support for multi-channel LPCM on Arc, download the latest Sonos S2 update from the app store and then update your system in the Sonos S2 app. After updating the app, go to Settings > System > System Updates > Check for Updates.

All the best,

Ditte

328 replies

Trending Lyricist I
September 29, 2020

Ok so my lpcm is being compressed into something the Sonos can decode. Sweet. 

Enthusiast II
September 29, 2020

12.1 is out but no mention it’s been resolved. 

https://support.sonos.com/s/article/3521?language=en_US

Prodigy I
September 29, 2020

12.1 is out but no mention it’s been resolved. 

https://support.sonos.com/s/article/3521?language=en_US

LPCM not addressed in 12.1. Still open. 

Trending Lyricist I
September 30, 2020

Disappointed still no LPCM support with 12.1

Trending Lyricist II
October 1, 2020

Nvm not LPCM

Trending Lyricist II
October 4, 2020

I do get this on my LG 55NANO866

also Atmos without DD+
 

 

Lyricist II
October 4, 2020

I assume Sonos has yet to give an ETA on when LPCM is coming to the Arc? It’s been over four months and it’s annoying to have to switch audio settings on the Apple TV constantly

Lyricist I
October 4, 2020

I spent like an hour this morning trying to work out why the Nintendo switch was not outputting 5.1 to my brand new Arc.

I was checking the TV, the cables, TV settings the lot. But… i never looked at the ARC because lets be honest, who would have thought in a million years that the Arc would not support LCPM a format that has been around since the dawn of multi channel auto.

Really disappointed, should have just stayed with the Sono Playbar that was there… lol

I know just own a really expensive set of Stereo Speakers..:disappointed_relieved:

 

Lyricist III
October 8, 2020

I think we deserve an update from Sonos on this. A ballpark ETA would be really appreciated considering the price of the surprisingly sparsely featured “premium” soundbar...

Contributor I
October 8, 2020

Second this, with PS5 a likely contender for LPCM output (they’ve stated no Dolby support for gaming) this is becoming a priority requirement.