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rubeo
Avid Contributor III
May 6, 2020 10:31 PM UTC
Answered

Multichannel PCM on Arc

Are you really not supporting multichannel PCM on the newly announced Arc?

Why? It’s not a licensing issue this time.

It seems like there is always something missing with your home theater products.

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    Ditte
    DitteAnswer
    Nov 10, 2020 3:39 PM UTC

    Hi all,

    We hear you. With a software update today, Arc now supports multi-channel LPCM, bringing new immersive sound experiences for gaming, Blu-ray discs, and more. To get support for multi-channel LPCM on Arc, download the latest Sonos S2 update from the app store and then update your system in the Sonos S2 app. After updating the app, go to Settings > System > System Updates > Check for Updates.

    All the best,

    Ditte

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    Bertybassett
    Trending Lyricist I
    Sep 29, 2020 11:12 AM UTC

    Ok so my lpcm is being compressed into something the Sonos can decode. Sweet. 

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    svomak
    Enthusiast II
    Sep 29, 2020 3:34 PM UTC

    12.1 is out but no mention it’s been resolved. 

    https://support.sonos.com/s/article/3521?language=en_US

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    oriboaz
    Prodigy I
    Sep 29, 2020 5:48 PM UTC

    12.1 is out but no mention it’s been resolved. 

    https://support.sonos.com/s/article/3521?language=en_US

    LPCM not addressed in 12.1. Still open. 

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    Bilal
    Trending Lyricist I
    Sep 30, 2020 2:41 AM UTC

    Disappointed still no LPCM support with 12.1

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      maurice.pothoven
      Trending Lyricist II
      Oct 1, 2020 2:10 PM UTC

      Nvm not LPCM

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      maurice.pothoven
      Trending Lyricist II
      Oct 4, 2020 5:49 AM UTC

      I do get this on my LG 55NANO866

      also Atmos without DD+
       

       

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      Jayb5635
      Lyricist II
      Oct 4, 2020 7:25 PM UTC

      I assume Sonos has yet to give an ETA on when LPCM is coming to the Arc? It’s been over four months and it’s annoying to have to switch audio settings on the Apple TV constantly

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        Saber007
        Lyricist I
        Oct 4, 2020 11:43 PM UTC

        I spent like an hour this morning trying to work out why the Nintendo switch was not outputting 5.1 to my brand new Arc.

        I was checking the TV, the cables, TV settings the lot. But… i never looked at the ARC because lets be honest, who would have thought in a million years that the Arc would not support LCPM a format that has been around since the dawn of multi channel auto.

        Really disappointed, should have just stayed with the Sono Playbar that was there… lol

        I know just own a really expensive set of Stereo Speakers..:disappointed_relieved:

         

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          Surge
          Lyricist III
          Oct 8, 2020 7:37 PM UTC

          I think we deserve an update from Sonos on this. A ballpark ETA would be really appreciated considering the price of the surprisingly sparsely featured “premium” soundbar...

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            E_Wok
            Contributor I
            Oct 8, 2020 7:42 PM UTC

            Second this, with PS5 a likely contender for LPCM output (they’ve stated no Dolby support for gaming) this is becoming a priority requirement.

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