Contributor I

Lost surround and sub ( after update ?)

Forum|Forum|4 years ago
April 23, 2022
1604 replies
81294 views

Hi

I don’t know if my issue is related to the 14.6 update but I noticed today that I had no sound from my surround (play 3) and my sub (Gen 2), only the Arc is working They are still present in the app under the my System view but now sound which every sources

When I reboot each of them, the sound comes back temporary, but when I switch to another source or audio format, thé Sound disappears again. Tried several times, same behavior

Thanks for your help

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A

arcosin

Enthusiast II

It’s been working very stable for me since yesterday after hours of watching without a single drop, but two people already said that it didn’t help them so I don’t know what to think. I’m gonna continue testing.

peterbault

Enthusiast II

It’s been working very stable for me since yesterday after hours of watching without a single drop, but two people already said that it didn’t help them so I don’t know what to think. I’m gonna continue testing.

It’s frustrating with the nature of this issue you can get a false sense that you fixed it for days and then suddenly it’s back so even I’m still skeptical. I usually have been able to reproduce it by now though so I feel better

W

willhowe

Enthusiast I

@peterbault did you install ‘Sonos Voice’ on the arc itself of the rears?

peterbault

Enthusiast II

@peterbault did you install ‘Sonos Voice’ on the arc itself of the rears?

the arc

peterbault

Enthusiast II

alright folks I’m boarding a flight and will be on here less for the next week. Good luck to those trying the voice control workaround