Let's get this settled ... Who's happy with their Arc?

Mine is awesome. Arc, Gen 3 Sub and two One SL’s. 

Dismayed to here that some aren’t happy. If you’re not happy just return it and carry on. Life’s too short to have a Soundbar make you miserable. 

I sold mine today.  I was going to return to Sonos but I ended up selling for

$25 more than I paid.  In the end it was just too bad with music for me to keep.

No warmth/midrange, sound didnt project forward from speaker and awful

reproduction of drums/cymbals were the three things that drove me insane.

ill admit it was good with tv/movies, but even then the lack of midrange in vocals 

was annoying.  
 

Hi,

Came from (Playbar entertainment set) consisting of Playbar, sub gen 2 and Play one as surround. Also a Play 5 gen 1.  

Bought (Arc entertainment set) Arc, Sub gen 3, One SL as surround. (order 7 July, delivered 13 Jul - 6 days gap)

Definitely sound much better than Playbar setup. (Oh, this is subjective but it’s music to my ears.)

Use S1 with Play 5 gen 1, no issue. NAS music folder still accessible. Nothing changes that affect me using Play 5 gen 1.  No disruption to online music streaming.  

Separately, use S2 with the Arc entertainment set, no issue. NAS music folder still accessible. No disruption to online music streaming.  

Migration from S1 to S2 was seamless.

Have not experience intermittent loss of sound when watching free to air TV using Arc entertainment set. 

HDMI-ARC (Sonos supplied) through my 10 years old Sony TV.

Best sound format I have is Dolby digital 5.1 served from Xbox One S.

Using hardwired ethernet to Sonos ARC. Network address reservation use for all Sonos. 

Google assistant (Hey Google) through Sonos Arc works well. Use it to verbally switch on 3 air conditioners and other house automation.

Home automation messages (e.g front door light is switch on, garage door is opened) is also sent through Sonos with no issue. 

Linksys Velop for mesh wireless. 

3 ipads, 2 laptops, 4 samsung phones, 1 iphone all using wireless.

12 Poe cameras, server rack, 2 desktops hardwired to Synology router.

Multiple others Zwave home automation devices.

Fiber to the house (FTTH) Internet.  

Never experience any of the connection issues reported in community.

So I am happy.    

My advice on equipment. Get a Sony TV, Synology router, TP-link switches, Synology NAS, Linksys Velop / Synology Mesh. 

My advice on networking. Reserve IP address for Sonos, NAS and TV and Xbox and… just about everything. 

My advice on sound. Tune it until you like it, or learn to like it or buy something that you can ACTUALLY tune. 

My advice on life. Lots of 1st world problem in a pandemic, and the best sound? Able to hear my own breathing - staying alive

Sure will irk someone, hopefully not many. 

I have 2 Arc’s - both with Sub’s and One SL’s and I love them both. 
99% of my listening is TV and Movies though. I have Homepods and Play 5’s in the house for music. 
I don’t hear the “metallic” sound that some are unhappy about - I actually appreciate the clarity in the vocals
I have a Beam in my bedroom and yeah the Arc has a very different sound - but one that I quite like. 
Everyone has different tastes - so like others have said - if you don’t like the sound then just return or sell it and move on to the next one. 

No from me at the moment. Coming from a Samsung Q90R and also have a beam, the ARC is no where near as good as it should be, it just sounds so tinny to me and the mid range is not there, it doesn't bring me into the movie like the q90r did, I do wish Sonos would let you adjust the decibel levels of each individual speaker, maybe that would help also. Im hoping out for a fix for the issue and have my name down for an exchange with my retailer just to rule out if its just a bad batch of sound bars that have this issue. Time will tell.

It’s funny how we all hear things differently. I also came from a Q90R and am so glad I made the decision to sell it and go with Sonos instead.  
I had muddy boomy bass with the Samsung sub and rears that would cut out frequently - and unless playing something with Atmos there was barely any presence of the rears even when turned up to +6. 
I do agree though that Sonos should be letting us adjust individual channels to suit our own tastes. 

Yeah its strange, don't get me wrong the Q90r had its flaws, speaker disconnections etc, but for me it had a much fuller sound, but peoples hearing, different shape/size rooms etc etc can all change opinions. I do hope its just my unit and that if I exchange it will give me the same experience you are getting.