Intermittent thump sounds during use

6 replies
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On occasion while watching cable television, an intermittent loud thump occurs. I cannot tell if it is coming just from the Sub, the play:1s or the playbar or all at the same time. It does not happen continuously or everyday. I have updated the app and what I believe to be the firmware. Optical cable would be the next step outside of speaker replacement. Thoughts? Advice?

thump

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AirgetlamAnswer

That's odd. The next time it happens, I'd submit a system diagnostic within 10 minutes, and call in to Sonos to discuss it.

Bruce

Sonosjunkie

Prodigy III

Might it be the neighbours? (Notsarcasm)

Lounge: 5.1 Arc HT (2x Subs and 2xP5 rears) with LGOLED77CX. Kitchen: 2xOneW, 2xP3w with SubW. Bedroom: 2xP1s. Office/Studio: 2xP5w. Snug 2xP1s. Garage: 2xOneW. Also 3x Moves.

D

dsnavynukeAuthor

Contributor I

Not the neighbors. The actual sound interrupts when the thump sound occurs.