How to fix Apple 4K TV remote not controlling Sonos soundbar

What has the network got to do with this? Your “advice” only pertains to IR-controlled soundbars (ie those using an optical connection), those connected via Arc or eArc need no programming of the remote.

To fix your Apple 4K TV remote not controlling the Sonos soundbar, ensure both devices are connected to the same network. Go to **Settings > Remotes and Devices > Volume Control** on your Apple TV and select **Learn New Device**. Follow the prompts to reprogram the remote to control the soundbar.

Thank you!!

it absolutely worked.:)

Just worked for me too.

Bingo—worked like a charm. Thank you!

This works! Thank you OP I was really struggling with this. 

Yep, that works.

Awesome, thanks!

Yes...

Can't thank you enough, was going crazy as I was convinced it once worked but couldn't get it to work and ended up choosing HDMI control on my Apple TV to be able to control the TV sound but not my playbar when I just listened to music..

THANKS 

After months of trying to problem solve I finally found someone from Sonos customer support that was extremely helpful and solved the remote issue that happens when updating AppleTV OS 17 and higher.   

Note: This is for those that are using the older optical connection and IR remote settings. When updating the Remotes and Devices > Control TVs and Receivers default settings change.  

Below are the steps to getting your remote working again.   

Apple TV Remote Fix
1. Go to Settings > Remotes and Devices > Control TVs and Receivers.

2. Set this to Off.

3.  Next, go to Settings > Remotes and Devices > Volume Control.

4. Select TV via IR.

5. Select Learn New Device.

6. Follow the on-screen steps to program your Apple TV

7.  Now you will need to teach the Apple TV remote to the home theater speaker:
a. Open the Sonos app for iOS or Android. From the Settings tab, tap System.

8. Select the home theater room and tap Remote Control Setup.

9. Follow the in-app steps using your Apple TV remote. You will be prompted to program the Volume and Mute buttons on the remote. Some Apple TV remote models do not have a mute button. If it doesn't, just wait a minute for this to timeout and continue. After completing these steps, this remote will be the only remote that controls your home theater speaker volume.

Awesome. Many thanks!  That has been the most annoying thing.  Apple you’re awesome but, come on. Sonos you’re awesome, but better integration with Apple would be nice.  

It fixed it! Thanks so much!

Worked a charm for me - great tip!

This worked for me, thank you. Not sure why my settings updated but oh well :)

The solution worked great! Thanks!

Such an easy fix for a problem that has been driving me insane for weeks!!

Worked for me! Thanks. I have had so many issues with my Sonos speakers that I doubt I’ll buy them again. 

This worked for me, thanks!!

Worked for me - thank you, was driving me nuts too!

Thank you! Was driving me  

Thank you!!

It worked! Thank you!

Apple TV 4K and Soundbar.

Supposedly, the new AppleTV OS update fixes this problem as well. See my post here. 

Yes this solved my problem amazing !!!

this works for me, thank you!!