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How to fix Apple 4K TV remote not controlling Sonos soundbar

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This issue has been driving me INSANE for weeks and finally I found the answer on YouTube:

Simply hold the input and volume down button on your Apple TV 4K remote for about 5 seconds and 🪄🧙‍♂️ …issue fixed!!!! Your Apple Remote will now control your Sonos sound bar volume again.

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Pinned Reply By Ken_Griffiths

Perhaps see this Sonos support link too:

https://support.sonos.com/s/article/3403

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Stubbsy747Author

Contributor II

Eugh this forum is blocking the YouTube video I attached to me post above. Hopefully this link will take you to the video that finally helped me solve the issue. Hope it helps resolve your Apple TV remote and sound bar issues!

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Airgetlam

The forum software tends not to like links to outside places, especially for low count posting, it seems.

For me, I had to turn on CEC on my TV set, which was set to ARC only, and wasn’t recognizing CEC commands from my Apple TV.

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Bruce

controlav

Lead Maestro

The forum software tends not to like links to outside places, especially for low count posting, it seems.

For me, I had to turn on CEC on my TV set, which was set to ARC only, and wasn’t recognizing CEC commands from my Apple TV.

The OP didn’t specify which “soundbar” but I am guessing it is connected via optical, so CEC wont help. After Apple TV updated to OS 16, some people (on reddit) needed to reboot their remotes to get IR to work again. Yes, the Apple TV remote sometimes needs a reboot. Welcome to the future.

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

Ken_GriffithsPinned

Perhaps see this Sonos support link too:

https://support.sonos.com/s/article/3403

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bikewithcmac

Lyricist I

This worked for me. Apple TV 4K, Sonos soundbar.

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rac3r

Lyricist I

This is how it worked for me:

I have an Apple TV 4K that I previously controlled my TV Sound through HDMI. Now when I would use it with the Ray Soundbar I had to set “Control TV’s and Receivers” to OFF(!) in the Apple TV.

After that I set the “Volume Control” to “Receiver via IR”. This is the correct choice instead of TV as it removes any annoying messages from the TV when you change the volume (mine displayed “optical” every time i touched the remote)

Go to the Sonos app and re-learn the remote control.

Hope this works!

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Poppedcorn

Lyricist I

This issue has been driving me INSANE for weeks and finally I found the answer on YouTube:

Simply hold the input and volume down button on your Apple TV 4K remote for about 5 seconds and 🪄🧙‍♂️ …issue fixed!!!! Your Apple Remote will now control your Sonos sound bar volume again.

this works for me, thank you!!

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Deanvt

Lyricist I

Yes this solved my problem amazing !!!

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Airgetlam

Supposedly, the new AppleTV OS update fixes this problem as well. See my post here.

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Bruce

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