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Stubbsy747
Contributor II
Nov 9, 2022 7:57 AM UTC
Sticky

How to fix Apple 4K TV remote not controlling Sonos soundbar

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This issue has been driving me INSANE for weeks and finally I found the answer on YouTube:

 


Simply hold the input and volume down button on your Apple TV 4K remote for about 5 seconds and 🪄🧙‍♂️ …issue fixed!!!! Your Apple Remote will now control your Sonos sound bar volume again. 

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    Pinned Reply By Ken_Griffiths

    Perhaps see this Sonos support link too:

    https://support.sonos.com/s/article/3403

    View in thread

    32 replies

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    Dane_V
    Lyricist I
    May 16, 2023 12:25 AM UTC

    Thank you!!🤙🏻

    Translate
    dfizzo
    Lyricist I
    May 31, 2023 2:36 AM UTC

    Thank you! Was driving me 🍌 

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    johnnydavies
    Lyricist I
    Jun 28, 2023 8:09 PM UTC

    Worked for me - thank you, was driving me nuts too!

    Translate
    jznash
    Lyricist I
    Jul 8, 2023 3:59 PM UTC

    This is how it worked for me:

    I have an Apple TV 4K that I previously controlled my TV Sound through HDMI. Now when I would use it with the Ray Soundbar I had to set “Control TV’s and Receivers” to OFF(!) in the Apple TV.

    After that I set the “Volume Control” to “Receiver via IR”. This is the correct choice instead of TV as it removes any annoying messages from the TV when you change the volume (mine displayed “optical” every time i touched the remote)

    Go to the Sonos app and re-learn the remote control. 

     

    Hope this works!

     

    This worked for me, thanks!!

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      joewildcat
      Lyricist I
      Aug 2, 2023 4:54 PM UTC

      Worked for me! Thanks. I have had so many issues with my Sonos speakers that I doubt I’ll buy them again. 

      Translate
      Obijonkanobi
      Lyricist I
      Aug 6, 2023 4:40 AM UTC

      Such an easy fix for a problem that has been driving me insane for weeks!!

      Translate
      rftoomey
      Trending Lyricist I
      Aug 7, 2023 8:31 PM UTC

      The solution worked great! Thanks!

      Translate
        Bootsnpants
        Lyricist I
        Oct 7, 2023 10:18 AM UTC

        This is how it worked for me:

        I have an Apple TV 4K that I previously controlled my TV Sound through HDMI. Now when I would use it with the Ray Soundbar I had to set “Control TV’s and Receivers” to OFF(!) in the Apple TV.

        After that I set the “Volume Control” to “Receiver via IR”. This is the correct choice instead of TV as it removes any annoying messages from the TV when you change the volume (mine displayed “optical” every time i touched the remote)

        Go to the Sonos app and re-learn the remote control. 

         

        Hope this works!

         

        This worked for me, thank you. Not sure why my settings updated but oh well :)

        Translate
          denverdowns
          Lyricist I
          Oct 28, 2023 12:50 AM UTC

          This issue has been driving me INSANE for weeks and finally I found the answer on YouTube:

           


          Simply hold the input and volume down button on your Apple TV 4K remote for about 5 seconds and 🪄🧙‍♂️ …issue fixed!!!! Your Apple Remote will now control your Sonos sound bar volume again. 



          Worked a charm for me - great tip!

          Translate
            Elthorian
            Lyricist I
            Dec 6, 2023 2:16 AM UTC

            It fixed it! Thanks so much!

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