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Stubbsy747
Contributor II
November 9, 2022
Sticky

How to fix Apple 4K TV remote not controlling Sonos soundbar

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This issue has been driving me INSANE for weeks and finally I found the answer on YouTube:

 


Simply hold the input and volume down button on your Apple TV 4K remote for about 5 seconds and 🪄🧙‍♂️ …issue fixed!!!! Your Apple Remote will now control your Sonos sound bar volume again. 

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    Pinned Reply By Ken_Griffiths

    Perhaps see this Sonos support link too:

    https://support.sonos.com/s/article/3403

    View in thread

    32 replies

    Show previous replies
    Dane_V
    Lyricist I
    May 16, 2023

    Thank you!!🤙🏻

    dfizzo
    Lyricist I
    May 31, 2023

    Thank you! Was driving me 🍌 

    johnnydavies
    Lyricist I
    June 28, 2023

    Worked for me - thank you, was driving me nuts too!

    jznash
    Lyricist I
    July 8, 2023

    This is how it worked for me:

    I have an Apple TV 4K that I previously controlled my TV Sound through HDMI. Now when I would use it with the Ray Soundbar I had to set “Control TV’s and Receivers” to OFF(!) in the Apple TV.

    After that I set the “Volume Control” to “Receiver via IR”. This is the correct choice instead of TV as it removes any annoying messages from the TV when you change the volume (mine displayed “optical” every time i touched the remote)

    Go to the Sonos app and re-learn the remote control. 

     

    Hope this works!

     

    This worked for me, thanks!!

      joewildcat
      Lyricist I
      August 2, 2023

      Worked for me! Thanks. I have had so many issues with my Sonos speakers that I doubt I’ll buy them again. 

      Obijonkanobi
      Lyricist I
      August 6, 2023

      Such an easy fix for a problem that has been driving me insane for weeks!!

      rftoomey
      Trending Lyricist I
      August 7, 2023

      The solution worked great! Thanks!

        Bootsnpants
        Lyricist I
        October 7, 2023

        This is how it worked for me:

        I have an Apple TV 4K that I previously controlled my TV Sound through HDMI. Now when I would use it with the Ray Soundbar I had to set “Control TV’s and Receivers” to OFF(!) in the Apple TV.

        After that I set the “Volume Control” to “Receiver via IR”. This is the correct choice instead of TV as it removes any annoying messages from the TV when you change the volume (mine displayed “optical” every time i touched the remote)

        Go to the Sonos app and re-learn the remote control. 

         

        Hope this works!

         

        This worked for me, thank you. Not sure why my settings updated but oh well :)

          denverdowns
          Lyricist I
          October 28, 2023

          This issue has been driving me INSANE for weeks and finally I found the answer on YouTube:

           


          Simply hold the input and volume down button on your Apple TV 4K remote for about 5 seconds and 🪄🧙‍♂️ …issue fixed!!!! Your Apple Remote will now control your Sonos sound bar volume again. 



          Worked a charm for me - great tip!

            Elthorian
            Lyricist I
            December 6, 2023

            It fixed it! Thanks so much!

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