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Contributor II
November 9, 2022
Sticky

How to fix Apple 4K TV remote not controlling Sonos soundbar

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This issue has been driving me INSANE for weeks and finally I found the answer on YouTube:

 


Simply hold the input and volume down button on your Apple TV 4K remote for about 5 seconds and 🪄🧙‍♂️ …issue fixed!!!! Your Apple Remote will now control your Sonos sound bar volume again. 

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Pinned Reply By Ken_Griffiths

Perhaps see this Sonos support link too:

https://support.sonos.com/s/article/3403

32 replies

controlav
Lead Maestro
August 6, 2024

To fix your Apple 4K TV remote not controlling the Sonos soundbar, ensure both devices are connected to the same network. Go to **Settings > Remotes and Devices > Volume Control** on your Apple TV and select **Learn New Device**. Follow the prompts to reprogram the remote to control the soundbar.

What has the network got to do with this? Your “advice” only pertains to IR-controlled soundbars (ie those using an optical connection), those connected via Arc or eArc need no programming of the remote.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Trending Lyricist I
November 7, 2024

This is how it worked for me:

I have an Apple TV 4K that I previously controlled my TV Sound through HDMI. Now when I would use it with the Ray Soundbar I had to set “Control TV’s and Receivers” to OFF(!) in the Apple TV.
[…]

My Apple TV remote changes the volume on the Sonos now, but the off button on the Apple Remote doesn’t turn the TV off anymore :-(