How to connect Sonos Playbar with LG OLED 55C8PLA and LG MAGIC remote AN-MR18BA?

Correct, the location is the problem, when I switch to France or UK then I have the same as you but once I reach the manufacturer and I select PHILIPS, it tells me that an error occured while connecting to the server...

I finally found ! So Location is UK but the place of service must also be on UK, then your directions are all correct and it works perfectly well now !

Thanks a lot ! 😃

I finally found ! So Location is UK but the place of service must also be on UK, then your directions are all correct and it works perfectly well now !

Thanks a lot ! :D

Good news. As previously indicated, it's the service country that matters, not the location, so I dont think you need to change both settings. Best regards.

Hey, I got the LG Magic Remote to connect (alongside my DirecTV remote working already) with a little configuration. Here's the step-by-step as of today:

- Press the Home icon
- Navigate to the right to "Device Connector"
- Choose "Sound Bar"
- Select the "Optical" radio button and hit next (in the top right)
- Select "Philips" as the manufacturer
- Select "Remote Type 4" (note, the buttons they prompt you to try didn't work at the time but do after it's setup.

And you're done. I now see the volume going up and down on the screen as I use the Magic Remote. Thanks for everyone else's answers that helped me smash this one together.

Well done...this was making me crazy.

Hi,
I am from israel and I can’t see the manufacturer..

Where you change the place of service??

Thank..

Hi,
I am from israel and I can’t see the manufacturer..

Where you change the place of service??

Thank..

Hi Shayamorag, first, you need probably to change the location. Maybe in Israel it is not taken into account so you need to change to UK for example and then you also need to change the support country, choose UK too and then you can follow the whole procedure, it should then work.

Good news. As previously indicated, it's the service country that matters, not the location, so I dont think you need to change both settings. Best regards.[/quote]

I had to change both otherwise it was not working, I had to change the location to find the place of service because then the way it is presented is very different regarding manufacturers for example.

I had the same problem with my new LGC8 55" connecting to my Sonos Playbar that I have had over one year (purchased 2017). I followed the above per mbbroberg and nothing was working. I then opened the Sonos app on my phone and entered into the Remote Control Setup, while on the LG setup "Remote 4" option. With both screens open, and when I clicked the Vol Up on my LG remote, it all started "magically" working. Yep, very frustrating. You think they would try to make things easier for Sonos consumers. I live in Texas. Hope this helps.

Does that really work although the SONOS support page (https://support.sonos.com/s/article/3479?language=de) stated that it won't work with 2018 models (because of the missing IR capabilities of the "new" Magic Remote)? I just want to make sure before buying the OLED.
Thanks,
Oliver

That is what it “says” and I was upset to see that too after purchasing the TV. I found no help on You Tube, which I will post a video for, but after trolling the Sonos community I figured it out. That is why I posted my comment above. I have an OLED C8 TV with the magic remote and my older Sonos play, which has no HDMI input and it works flawlessly!! The above steps somehow trick the playbar into reading IR?? I was really happy that it worked; another reason I posted my comment. Hope this helps with your decision. I’ll try to get the video on You Tube by Tuesday?