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Jools23
Contributor I
September 4, 2018

How to connect Sonos Playbar with LG OLED 55C8PLA and LG MAGIC remote AN-MR18BA?

I have purchased an LG OLED tv but I cannot manage to connect the SONOS PLAYBAR with the remote control. I went to the Audio settings and I also used the app on my phone to try to connect but it doesn't work.

Does anyone have an idea?

thanks !
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25 replies

Lyricist II
September 5, 2018
I'm having problems too, the "Setup Universal Remote" option in the inputs->all inputs screen is missing on my TV of the same model:

https://lgcommunity.us.com/discussion/1836/set-up-universal-control-option-missing-oled55c8-with-magic-remote
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mbbroberg
Lyricist II
November 18, 2018
Hey, I got the LG Magic Remote to connect (alongside my DirecTV remote working already) with a little configuration. Here's the step-by-step as of today:

- Press the Home icon
- Navigate to the right to "Device Connector"
- Choose "Sound Bar"
- Select the "Optical" radio button and hit next (in the top right)
- Select "Philips" as the manufacturer
- Select "Remote Type 4" (note, the buttons they prompt you to try didn't work at the time but do after it's setup.

And you're done. I now see the volume going up and down on the screen as I use the Magic Remote. Thanks for everyone else's answers that helped me smash this one together.
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Jools23
Jools23Author
Contributor I
November 18, 2018
Unfortunately, it worked with the previous model but with the new one, there is no possibility to choose the manufacturer.
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Jools
Lyricist I
November 24, 2018
I just purchased a LG 55C8AUA and playbar. Contacted LG tech support......zero help, canned answers, basically SOL. After searching several community blogs, I used mbbroberg pattern above and it worked! Have your Sonos app downloaded and ready to go. Enjoy.
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Jools23
Jools23Author
Contributor I
November 24, 2018
I just purchased a LG 55C8AUA and playbar. Contacted LG tech support......zero help, canned answers, basically SOL. After searching several community blogs, I used mbbroberg pattern above and it worked! Have your Sonos app downloaded and ready to go. Enjoy.

Except that you are talking about a different model, with the new one, there is not possibility to choose a manufacturer. Sonos Support have not helped in fact, I was supposed to be contacted and still waiting for it...
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Jools
Lyricist III
November 24, 2018
After a struggle I've suceeded in enabling the volume keys on my AN-MR18BA remote to control my Sonos Playbar connected to my LG OLED55C8PLA TV.

After setting the manufacturer to Philips/remote type 4 (other manufacturers like Bose also work but don't always enable the Mute button) I then used the Sonos app functionality on my android phone to 'replace the current remote' in menu Settings/TV & Remote/Remote/Remote Control Setup and enabled all the check boxes to use infra-red (IR) in menu Settings/TV & Remote/Remote.

Ensure the TV is set to Optical. The remote indicator light will flash on the Playbar when any of the remote's volume related keys are pressed (up, down and mute).
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Jools23
Jools23Author
Contributor I
December 1, 2018
Thanks but I don't see where you selected the manufacturer...
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Jools
Lyricist III
December 2, 2018
Thanks but I don't see where you selected the manufacturer...

- Press Home icon on LG Magic Remote
- Scroll to the right to the Device Connector app on the TV
- Select Sound Bar
- Select the Optical option and select Next
- Select Philips as the manufacturer (Sonos not available)
- Select Remote Type 4

For total clarity please note that in my instructions above the menu path should read Settings/Room//TV & Remote/Remote/Remote Control.
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Jools23
Jools23Author
Contributor I
December 3, 2018
But i do not have any choice...
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Jools
Lyricist III
December 3, 2018
But i do not have any choice...

I've attached a screen shot of my TV at the same stage. It looks like the only difference is that I have the option to select Next whilst you have Done and the focus of the cursor is unclear in your pic whereas on my TV it's on Next.



My TV software version is 04.10.05 and LG service country is UK.
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