Contributor I

Answered

How can I configure LG Magic remote with Sonos playbar. TV Model LG 55" 4K UHD OLED Smart-TV OLED55B7V

30 replies
57860 views

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Ryan SAnswer

Retired Sonos Staff

Hi everyone, for the LG Magic Remote there are some extra steps before you can pair it with your player. There's an article here that'll help. Go to Universal Remote Control for your LG TV and then choose Soundbar > Manufacturer > Philips. If it gives you a prompt about a power test or a setting number, just hit yes or select the first option and move on. Once that's done, go to the Sonos app and go to More > Settings > Room Settings > Choose the room for your PLAYBAR/PLAYBASE > TV Control and Setup > Replace this remote when prompted. This should do the trick and get that LG Magic Remote paired without any problems.

You may need to set the remote to Phillips remote type 3.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

A

Andrewnoob

Avid Contributor I

Hello.

Try this - worked for me

https://support.sonos.com/s/article/3479

P

petereit

Lyricist II

These instructions aren't quite correct - you must select Phillips as the manufacturer and make sure your sound on the tv is set to the audio out (optical/HDMI ARC) with the simplink turned off

J

JB359

Contributor I

The magic remote I have doesn't look like the one with the instructions. There is no choice on brands etc. When I click home, there also is nothing showing the symbol in the instructions.. In the settings and sound area there are choices of the optical audio, optical audio sync with tv, or use both optical and tv speakers.
Not sure which is best or even correct. When I only choose the optical I cannot control it with the remote.

I

Intii

Lyricist I

I would also greatly appreciate a workaround. Loving my playbase So far but a remote would be handy.

B

barrolsson

Lyricist I

I have the same problem, but get it to work.....but its extremly slow to change volyme.

S

SebRobino

Contributor I

Same problem here. lg oled C7P 65" How about an update sonos?

Ryan SAnswer

Retired Sonos Staff

Hi everyone, for the LG Magic Remote there are some extra steps before you can pair it with your player. There's an article here that'll help. Go to Universal Remote Control for your LG TV and then choose Soundbar > Manufacturer > Philips. If it gives you a prompt about a power test or a setting number, just hit yes or select the first option and move on. Once that's done, go to the Sonos app and go to More > Settings > Room Settings > Choose the room for your PLAYBAR/PLAYBASE > TV Control and Setup > Replace this remote when prompted. This should do the trick and get that LG Magic Remote paired without any problems.

You may need to set the remote to Phillips remote type 3.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

F

flowridaah

Lyricist I

I have the same problem, but get it to work.....but its extremly slow to change volyme.

Hey Barrolsson, Ryan S, with your extra steps recommendation above. is the volume change at normal speed? Or isthis still the case thatit is slow?

thanks in advance guys!

A

AikiPhil

Lyricist II

Hi
I also have lg 4k 55" on an optical connection. Seeing conflicting articles on rf unit wont operate ir playbar. Tried various manufacturers and remote types under sound bar device connector but to no avail. When clicking on buttons on screen for device actions for remote type as instructed nothing happens. Tried with simlink off and on and still no joy.
Highly disappointing that a wifi operated sound system doesnt account for different remotes for the high price paid for them.
Any other suggestions or is there firmware update to correct soon as seems to be a major issue for many people?
Thanks

A

adandl

Lyricist I

Dear All!
Was this solved for everyone? I followed the instruction but was not successful.
Own a 55C7V with the newest LG OS (as Feb 2017) - European version if that applies in any way

I cannot change the manufacturer to "Phillips" - cannot select any manufactuerer, because the setting is not in the LG menu.
And how should this work anyways? The remote does NOT send any IR signals - so please shed some light on that for me.

It's a pitty that there is no easy way to join Sonos and LG

Kind regards

Albert

Show more replies

Sign up

Login to the community