Home threatre switch from music to TV
Hi all. I used my Sonos home theatre to play some music today. After, I switched on the telly and wanted to watch. The sound will not work now. It comes through the system when I select the TV as the source. It won't work if I select the BT TV box. Was working fine before I played music. Anyone got any ideas?
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Also going to Menu seems to correct it most of the time. I'd put it down to a Tivo problem only it's doing it on Fire TV as well and they do not follow the same audio path (Fire TV has no Toslink so I have a HDMI audio splitter in line and then a 4 port HDMI/optical switch to maintain 5.1 surround sound) The Switch is obviously common to both but the fact that it's fixed by juggling channels or menus or Sonos music/TV is making me think it's not at fault. That and it suddenly happening after the 7.3 update.
I did update my Harmony Ultimate and Hub and thought that had fixed it but it started happening again last night.
Sorry for hijacking your post OP. Not sure if my symptoms are the same but sounded similar.
If you're still having trouble, can you please submit a diagnostic from your Sonos system and reply back with your confirmation number?
This is my diagnostic number
Not very through Sonos
No TV through Sonos
I'm not seeing a whole lot in your diagnostic report. Perhaps you could give a bit more detail into what's happening. Normally, if you have TV autoplay enabled in the room settings menu of the Sonos app, your PLAYBAR should switch from music to TV audio when you turn the TV on. If your TV is already on, you may have to select the TV audio source from the app to switch over.