Harmony Ultimate Remote stopped controlling volume on my soundbar

Two things:
1) After I had success getting it working, it later stopped again. I think it coincided with a software upgrade to Sonos and I fixed it by removing all Sonos and adding them back in. They came into the Harmony software different than before, so something definitely changed. After doing this and recreating my activities, all has worked perfectly.
2) Boryst, your problem may just need recreating (instead of trying to fix) the DirecTV Activity. I have found that starting from scratch on activities is sometimes the only way to make certain changes. Kind of a PITA, but is what it is.

I am having the same issue as you, boryst. The volume worked fine at one time, but it no longer controls my DirecTV sound. Sonos volume control when only playing music works fine.

I can second this. My Harmony just suddenly stopped controlling the volume on my Sonos play bar today. Mute still worked. After trying a few different things I had to completely delete my Sonos then re-add it and then set up my activities via the computer app not the iPhone app. I also had to adjust the command repeats but I am happy to say it’s working again

same here. suddenly stopped working with my harmony. Any other action still fine incl. mute/unmute. It seems I am not the only one, atm. plz help

This started happening to me in the last couple of days too. I don’t have the energy to reinstall the Sonos into all of my activities - it’s the one device that is included in every single one. I might try learning the old tv volume code which I have it programmed for instead.

Having the same problem. Tried deleting, editing and adding as a new activity, nothing seems to help. Everything works except for volume up and down, mute even works. I upated Sonos a few days ago, but im not sure if i had the problem before update or not. Some help from Sonos would be nice, at least let us know that youre looking into the problem. Thanks.

I have been having this issue recently. A "work around" is as follows:
Instead of having Harmony control your Playbar - have your 'tv remote' control it instead.
In the Sonos app you can configure your TV remote to adjust the volume of your Playbar. You need your TV remote to do this. It will ask for you to hit your volume + key to program this. That way your actual TV remote will control your Playbar if you did not have a Harmony hub.

When setting up your hub, ensure that you do NOT have your Playbar enabled. Now your harmony remote will "think" it is adjusting the volume of the TV. Because you 'taught' your Playbar to accept these remote commands to adjust the volume, it will now adjust the volume of the Play bar.

NOTE. I still see the volume level on my TV as if it were adjusting the TV volume. This is more of an 'annoyance' than anything else. I have yet to find a way to 'disable' my TV audio volume on my Sony tv.

It sucks that this is the only 'alternative' but i'd rather this than having to get my phone to adjust the volume because my smart remote isn't 'smart' enough.
Hope this helps. Cheers.

I fixed it by basically wiping all my Sonos speakers and all of my activities that used Sonos speakers from my Harmony account. I then re-scanned for Sonos speakers, re-adding those devices and Activities again.

Harmony say that since their most recent update they are now using the "Sonos Websocket API" as per the official "Works with Sonos" platform. After installing the update my volume control on my Playbar was all screwed up. I figured it was some kind of mash up of whatever workaround Harmony were previously using, mixed in with the now official Sonos platform update. So it made sense to me to to delete all the Sonos devices from my Harmony account and any Activities that use Sonos. I then re-scaned for my Sonos devices presumably using the new API and then re-added my Activities. It's a pain but I've had no problems since then.

Interestingly before the Harmony update my Harmony would scan for my Sonos speakers and get them all wrong. For example, any stereo pairs that I had were down as two separate speakers. After the update it's now finding the correct rooms and has them paired and labelled correctly.

So in my humble opinion you need to delete any trace of how your Harmony previously used to interface with Sonos by deleting all the Sonos devices from your account and any Activties that used Sonos. Then re-scan for them and re-do your Activities using the new API that came with the last Harmony update.

Basically I did a fresh install of my Sonos devices on my Harmony remote and it's all been good since then.

I fixed it by basically wiping all my Sonos speakers and all of my activities that used Sonos speakers from my Harmony account. I then re-scanned for Sonos speakers, re-adding those devices and Activities again.

Harmony say that since their most recent update they are now using the "Sonos Websocket API" as per the official "Works with Sonos" platform. After installing the update my volume control on my Playbar was all screwed up. I figured it was some kind of mash up of whatever workaround Harmony were previously using, mixed in with the now official Sonos platform update. So it made sense to me to to delete all the Sonos devices from my Harmony account and any Activities that use Sonos. I then re-scaned for my Sonos devices presumably using the new API and then re-added my Activities. It's a pain but I've had no problems since then.

Interestingly before the Harmony update my Harmony would scan for my Sonos speakers and get them all wrong. For example, any stereo pairs that I had were down as two separate speakers. After the update it's now finding the correct rooms and has them paired and labelled correctly.

So in my humble opinion you need to delete any trace of how your Harmony previously used to interface with Sonos by deleting all the Sonos devices from your account and any Activties that used Sonos. Then re-scan for them and re-do your Activities using the new API that came with the last Harmony update.

Basically I did a fresh install of my Sonos devices on my Harmony remote and it's all been good since then.

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I've done all that as well and nothing worked. I even purchased the new Harmony Elite controller and set everything up as pristine as it could be.... Nothing! 😞 Harmony is having a really bad issue with controlling the sonos bar volume. Hopefully they come up with a fix soon, because it kinda sucks haha. HELP!!! Please and thank you 😃