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Hi Everyone,

Firstly I appreciate all your time in helping me figure out my system!

To start, I will list the gear I have in this setup:

  • Sonos Play1 (two) for left and right speaker surround sound
  • Sonos Beam Gen1 directly under my TV 
  • Sonos Connect Gen2 which connects to a basic record player from a company called U-Turn Audio, it does have a built in preamp that is usually switched on to strengthen the signal otherwise the volume level is quite low when a record is playing

First question is with regards to an ethernet connection: does anything need to be connected to ethernet? Historically I have had at least one component connected to ethernet but as I understand it that is not a requirement outside of having a stronger mesh between your Sonos components.

Second question deals with the Sonos Connect Gen2: I recently moved apartments and everything has been working except for the Connect which is connected to my record player (via RCA cable). After trying both input and output cable receptacles I could not get sound to play through the Sonos system from the record player. Any advice on troubleshooting this issue? 

Apologies if there is any information missing or if I did not see another article addressing these issues but again I appreciate all your time in helping me out, been loving my Sonos every since I started my system in 2018. Thank you!

 

Cheers,

Nick

  1. No, the Sonos can hang off of the appropriate wifi, it it meets the requirements in the Sonos Network Requirements FAQ


     

  2. I would call Sonos Support to discuss it.

    When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Hi Bruce,

Appreciate the prompt response and apologies for getting back to you so late. 

After a little more research it appears that considering my Connect Gen2 is a much older component, I might be needing to use the Sonos S1 Controller app (grey icon) to “activate” the Line-In from the Connect as opposed to using the current Sonos App (black icon). While the current app did have an option to use the connect as the input for the system, I will have to try again with the oldschool app to see if we can make it work. I will report back later when I try it at home. 

 

Cheers,

Nick

That may indeed be an issue. An S1 only device just can’t communicate with an S2 device, other than via a line out/line in connection, which isn’t a software solution at all. 

If I were you, I’d still call Sonos Support to discuss it.

As per this site: https://support.sonos.com/en-us/article/sonos-app-version-compatibility 

it seems like because my Connect is Gen2 and not Gen1 it still in theory should be able to communicate with an S2 device (unless Im reading this incorrectly). The only thing my Connect is doing is sending the signal from the record player to the rest of my system (via line in connection from the record player), for which I suspect I might need to use the S1 app to make that happen. But again I will be calling Sonos Support and report back asap for both of our edification. Stay tuned!

 

Cheers,

Nick

Nick, ‘in theory’ does mean they have to be running the same version, either S1 or S2…they can’t be one on one, the other on the other. Just to be clear ;)

I’m staying tuned!

Hmmmm, very interesting… That said I’ll be calling shortly after I am done at work, hope to have an answer by end of day assuming the support line is not too busy. Thank you for your time Bruce!

 

Cheers,

Nick

Hi Bruce,

I return with good news!

When on the homepage for the Sonos S2 app (black icon) I simply did not scroll down far enough to see “Your Sources” where I was able to select Line-in which automatically swapped to the record player and we now have sound! And to swap back all I have to do is switch the source back to TV and that gets me back to standard sound from the TV, didn’t even have to call Sonos Support. Not sure if there is a way to mark this as “answered” but I appreciate your help in getting this figured out!

 

Cheers,

Nick

Delighted to hear it’s been resolved! Enjoy your Sonos!

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