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Contributor I
April 21, 2017

Convince me to buy Sonos Playbar over Bose 300

Hi All,

My wife likes the Sonos Playbar, while I like the Bose 300.

I have owned Bose products in the past.
Listening to the demo at Best Buy, the Bose sounds better. The sales people say the Sonos demo is not very good.

Being a professional nerd, I research everything.

I have been monitoring both user support sites and I am having second thoughts about the Bose.

There sure SEEMS to be a lot of basic issues with software updates on the Bose side. Slow or no responses.

Both are the same price so nothing to go on there.
As we get "older" it is more important to have clear dialog and not knock pictures off the wall when a car explodes.

We mostly watch movies, sports and TV. Some music but not the priority. Harmony remote and Alexa.

My main question is, from the communities perspective, would you buy it again and any comments of why Sonos is better than Bose? How has the support been? Are they listening to you? Do updates break more than they fix?

Another Note: My wife will ONLY be accessing through Harmony remote and maybe Alexa.
She is not a smart phone kind of gal.

Thank you for any guidance!
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67 replies

Airgetlam
April 27, 2017
Interesting, but I don't see that they've got other speakers that connect to the rest of my home, just speakers for the TV. Or did I not scroll enough?

Also, based on the picture of the back of the device, it looks like the surround speakers are wired, rather than wireless?

I do agree, it looks like they have HDMI connectivity.
Bruce
binh25
Avid Contributor I
April 27, 2017
Interesting, but I don't see that they've got other speakers that connect to the rest of my home, just speakers for the TV. Or did I not scroll enough?

Also, based on the picture of the back of the device, it looks like the surround speakers are wired, rather than wireless?

I do agree, it looks like they have HDMI connectivity.


They got these but look crappy compared to Sonos for now
https://www.vizio.com/multi-room-audio-overview

I have a quick read of the manual, the SUB is wireless the rear are wire but connect to the SUB via a cable so SUB and rear has to be close by

I will keep an eye on it for future development as an alternative solution
IBGMiGuyAuthor
Contributor I
April 29, 2017
You all have helped me, thank you!

Here is where I am at....

I like the Bose. I think it just sounds better. My wife likes the Sonos. But......

What is holding me back honestly is the Bose software.
Just basic things that get reported not working.
The software was rolled out just to immature and they are scrambling to get it working besides adding meaningful new features.
I realize the moderators are doing their best to communicate between the user community and the developers but the feedback to the users is poor. The lack of real progress on the issues is disappointing.

I am a software developer and this would NOT be acceptable to me or any company I have worked for.

The Sonos is a more mature product that is mostly stable and has many more features. Sonos sounds great with True multi room sound.
My issue with them is the lack of bluetooth and HDMI. Seems limited for the future.

For now I am going to see who wants the premium sound bar market the most.
If Bose can dedicate the resources into fixing the software I am all in. Bose it is.
If Sonos comes out with a new model that has HDMI than I will be a Sonos man.

Honestly, I do think I can go wrong with either choice. Both sound fantastic.
Lyricist I
May 10, 2017

As we get "older" it is more important to have clear dialog and not knock pictures off the wall when a car explodes.

We mostly watch movies, sports and TV. Some music but not the priority. Harmony remote and Alexa.


After a week or two with the Playbase, I am happy. I had to go through some hoops to get 5.1 via my TV (using an HDMI switch) and add a Harmony Remote, but things are working well. Sound wise it fits the bill - I needed something that would deliver clear dialog, reasonably deep bass and integrate in my current Sonos environment. After two Trueplay tunings, the Playbase sounds full and clear. I have separate HT setup with projector for bog screen movie viewing, but for most viewing, the Playbase on my 50" plasma is prefect for someone who wants a single box solution that delivers a clear, full representation of all forms of TV content.

As an aside, the support for Sonos is a factor - forums like this help facilitate a better listening experience.
Lyricist I
May 10, 2017
I'm thinking about using the Playbase with my Pioneer Pro-111FD. I was a little concerned about it's weight (77 lbs without the speakers) and the Playbase being able to support it since that's it's max. Is your plasma about the same weight?
Lyricist II
May 21, 2017
I have installed audio equipment professionally for many years, and I will tell you first hand the reasons to never consider buying Bose (HT products) ever again. When it comes to noise cancelling headphones, they do it better than anyone else. But HT should be left to anyone but Bose.

- Compatibility - Bose has continued to show that they are far behind in making past products work with future ones, especially as well as Sonos

- Sound - Although I agree Sonos has not shown up well in retail, I don't spend time there, I spend time in homes listening to it, and Sonos sounds far better, especially after their audio tuning SW Trueplay was released. This includes their 5.1 setups when paired with a decent TV (Sony does the best hear with 5.1 pass-through imho). I've done blind listening with folks that swear they're listening to a big theater system at a far bigger price point.

- Ease of setup/use - Sonos just works, you change inputs, fumble with remotes, or have to do anything when it comes to their Playbar over the Bose. Imagine just walking in, turning on your TV, and Sonos does the rest. Sonos is also compatible with Harmony (and any other universal remote) so you can program it in to that as well. You're wife will thank you, many have thanked me for installing Sonos over their previous HT systems (including many Bose)

- Reliability/Support - I have yet to have a single piece of Sonos not work, ever. In fact, I just had an installer I know call me and tell me (with pictures included) that a couple who's had Sonos for 12 years is still using original equipment. That's downright insane in the age of tech today. When I had a small issue with a FW update, their support guided me through simple steps to resolve WHILE ON THE JOB SITE.

- Software/App experience - This isn't even worth comparing, Bose's app is awful in every sense of the word. Also, the first versions of their wireless soundlink speakers required you to update them with a USB cable to your computer. Although it's better now, it's still no where near Sonos. You press one button to update every speaker in a home. And the selection of what you want to play and where, no one does it better in the business, and I've used them all. Also Sonos doesn't release half-baked versions of their SW like everyone else, including Bose.

- Music - Do we need to even go here? Sonos has support for every major provider of streaming music in the world (minus YouTube), your entire music library, NAS drives, Plex servers, and nearly every other option including your phone itself.

Coming from a professional in the business, get Sonos.

P.S. For anyone claiming Sonos doesn't work well, get better than a $30 router. I've installed Sonos wirelessly on even the cheaper side of WiFi routers, and it works just fine. If you want great wireless, you need good hardware in the first place. That's not Sonos' fault, it's your router providing the signal that Sonos needs. Or, get a Sonos Boost, problems solved.
Lyricist III
May 21, 2017
Buy Bose.
Sonos just appears to stop working randomly.
Surf the net. Check other peoples forums.
But Sonos has epic software issues despite a great sound if (and it is a big IF) you can ever get it to work AND to stay working consistently.
Lyricist III
May 21, 2017
@AudioGuru
Coming from a professional in the business, get Sonos. DISAGREE

P.S. For anyone claiming Sonos doesn't work well, get better than a $30 router. I've installed Sonos wirelessly on even the cheaper side of WiFi routers, and it works just fine. If you want great wireless, you need good hardware in the first place. That's not Sonos' fault, it's your router providing the signal that Sonos needs. Or, get a Sonos Boost, problems solved.[/quote]

I have one of the best routers in the game and am an IT professional.
The issue is not the routers or the strength of the signal, it is the poor coding that reacts badly to any and all changes and appears to randomly stop working
Lyricist II
May 21, 2017
@AudioGuru
Coming from a professional in the business, get Sonos. DISAGREE

P.S. For anyone claiming Sonos doesn't work well, get better than a $30 router. I've installed Sonos wirelessly on even the cheaper side of WiFi routers, and it works just fine. If you want great wireless, you need good hardware in the first place. That's not Sonos' fault, it's your router providing the signal that Sonos needs. Or, get a Sonos Boost, problems solved.[/quote]

I have one of the best routers in the game and am an IT professional.
The issue is not the routers or the strength of the signal, it is the poor coding that reacts badly to any and all changes and appears to randomly stop working


Really? You sound like an IT professional who hasn't installed hundreds of wireless audio systems... Sonos' traffic is solely handled by the router, that's what a router does as you know. If you are having packet loss/drops, it's your signal (or cable if hardwired). The majority of Sonos' customers don't buy a Boost and blame Sonos for poor performance. Again, I install these systems, Sonos is the most robust and reliable wireless audio system available today. When coupled with a Boost/high-performing router, it's nearly bulletproof. I have never been able to say the same for any other brand.
Lyricist II
May 21, 2017
Buy Bose.
Sonos just appears to stop working randomly.
Surf the net. Check other peoples forums.
But Sonos has epic software issues despite a great sound if (and it is a big IF) you can ever get it to work AND to stay working consistently.


Are you living in a high-rise/apt complex? Because it sounds like you're having network issues, not Sonos issues. Sonos not working is a rarity, and I install them often.