Connecting Sonos to older Panasonic Elite TV

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I just purchased a complete surround system with a playbase, sub and pair of ones. My TV is an older 65" Panasonic Elite with 2 HDMI ports. I have Direct TV and an Apple TV I am trying to use and both are connected to the 2 HDMI ports. It does have an opitical port so I thought it would connect pretty easily. Following the connection process, I get video but no audio from the Sonos. The only way I could get audio is going directly into the satellite box with the optical and it works fine. The problem is, I cant use the apple TV that way. I am not sure if the optical port isnt working, or if there is another option to get this to work. I would hate to have to take back all this great equipment, but if I cant use all devices, its not helpful. Thoughts or ideas for work arounds would be great. Thanks

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AjTrek1Answer

Hi bodewann

Go into the audio settings of the Panasonic and make sure it's set to External Speaker (or that they are off) _Optical Out_PCM or Dolby Digital.

Cheers!

Together Everyone Achieves More = T.E.A.M.

AjTrek1Answer

Hi bodewann

Go into the audio settings of the Panasonic and make sure it's set to External Speaker (or that they are off) _Optical Out_PCM or Dolby Digital.

Cheers!

Together Everyone Achieves More = T.E.A.M.

B

bodewannAuthor

Contributor I

Thanks, I did check the settings on the TV, and the speakers are the type that attach and not internal so they connect via wires. They are not connected and in the audio settings there is no setting to turn off audio, only adjust digital or analog. I think I have checked it with both settings and no luck.
Thanks

AjTrek1

OK....
The analog setting refers to the speakers that are connected via wires. The setting should be digital which refers to the optical out. You may have to disconnect the wired speakers. What model is your Panasonic?

Together Everyone Achieves More = T.E.A.M.

B

bodewannAuthor

Contributor I

Its a Panasonic elite plasma, pro 607 PU 65”. I checked and found under the HDMI imput setting an audio option to go from digital to analog or auto. I switched it to digital, still no luck. Also there is a digital audio out setting that is grayed out.

B

bodewannAuthor

Contributor I

Here are the settings on the TV

AjTrek1

Are you positive your TV is a Panasonic and not a Pioneer. All searches come back as Pioneer.

Together Everyone Achieves More = T.E.A.M.

AjTrek1

Hi bodewann

Below is what I found for your TV to setup digital out via optical. If the option is grayed out I suggest you contact the manufacturer. If your TV uses a Cable Card you might also check to see that it is inserted properly and/or not damaged. Good Luck!