Skip to main content
Contributor I
December 18, 2018
Answered

Connecting Sonos to older Panasonic Elite TV

I just purchased a complete surround system with a playbase, sub and pair of ones. My TV is an older 65" Panasonic Elite with 2 HDMI ports. I have Direct TV and an Apple TV I am trying to use and both are connected to the 2 HDMI ports. It does have an opitical port so I thought it would connect pretty easily. Following the connection process, I get video but no audio from the Sonos. The only way I could get audio is going directly into the satellite box with the optical and it works fine. The problem is, I cant use the apple TV that way. I am not sure if the optical port isnt working, or if there is another option to get this to work. I would hate to have to take back all this great equipment, but if I cant use all devices, its not helpful. Thoughts or ideas for work arounds would be great. Thanks
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    AjTrek1
    AjTrek1Answer
    December 18, 2018
    Hi bodewann

    Go into the audio settings of the Panasonic and make sure it's set to External Speaker (or that they are off) _Optical Out_PCM or Dolby Digital.

    Cheers!
    Together Everyone Achieves More = T.E.A.M.

    9 replies

    AjTrek1
    AjTrek1Answer
    December 18, 2018
    Hi bodewann

    Go into the audio settings of the Panasonic and make sure it's set to External Speaker (or that they are off) _Optical Out_PCM or Dolby Digital.

    Cheers!
    Together Everyone Achieves More = T.E.A.M.
    bodewannAuthor
    Contributor I
    December 18, 2018
    Thanks, I did check the settings on the TV, and the speakers are the type that attach and not internal so they connect via wires. They are not connected and in the audio settings there is no setting to turn off audio, only adjust digital or analog. I think I have checked it with both settings and no luck.
    Thanks
    AjTrek1
    December 18, 2018
    OK....
    The analog setting refers to the speakers that are connected via wires. The setting should be digital which refers to the optical out. You may have to disconnect the wired speakers. What model is your Panasonic?
    Together Everyone Achieves More = T.E.A.M.
    bodewannAuthor
    Contributor I
    December 18, 2018
    Its a Panasonic elite plasma, pro 607 PU 65”. I checked and found under the HDMI imput setting an audio option to go from digital to analog or auto. I switched it to digital, still no luck. Also there is a digital audio out setting that is grayed out.
    bodewannAuthor
    Contributor I
    December 18, 2018
    Here are the settings on the TV
    AjTrek1
    December 19, 2018
    Are you positive your TV is a Panasonic and not a Pioneer. All searches come back as Pioneer.
    Together Everyone Achieves More = T.E.A.M.
    AjTrek1
    December 19, 2018
    Hi bodewann

    Below is what I found for your TV to setup digital out via optical. If the option is grayed out I suggest you contact the manufacturer. If your TV uses a Cable Card you might also check to see that it is inserted properly and/or not damaged. Good Luck!

    Together Everyone Achieves More = T.E.A.M.
    bodewannAuthor
    Contributor I
    December 19, 2018
    Yes so sorry, that is correct. It is a pioneer elite
    bodewannAuthor
    Contributor I
    December 19, 2018
    There is no cable card. Is there a non standard method out there using other accessories?