Skip to main content
User205945
Contributor I
March 11, 2013
Question

Compatability issues between Playbar/Sony Bravia KDL46XBR2

  • March 11, 2013
  • 15 replies
  • 11983 views
Hi Sonos, I just received my Playbar. I have a Sony Bravia 46" (KDL-46XBR2). It receives audio via an HDMI connection from the cable box. It is directly connected to the Playbar via the included optical digital audio cable. As I set up my Playbar, I am getting the message, "Sonos could not detect any audio from the TV." I have tried another optical cable. My TV doesn't necessarily have a "digital audio out" setting in the menu. It only has the option to turn the TV's speaker ON/OFF, though when I had the TV audio output going through component cables to a Play:5, it worked fine. Any troubleshooting steps?
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    15 replies

    Show previous replies
    MLowe
    Lyricist II
    January 2, 2016
    Thanks Plumb! I should have been more specific, mine is a Sony Bravia KDL-40S2010. Does not have an Optical IN port only an Optical OUT. Glad to hear this did work for you though. I have an analog to digital converter on order and am hoping it will fix the problem. If not, the Sonos goes back and I guess I get to wait until I get a new TV. Or find a play bar that accepts analog signal.
    GaZ PeggErs
    Lyricist I
    January 2, 2016
    We fixed ours by plugging the connector into the cable box.
    Gayle
    Lyricist I
    December 30, 2016
    Mine worked also by plugging the cable into the cable box. However, I use input 7 to watch programs from my firestick. When I switch to input 7, I still get the sound from the cable box and not from input 7. So for me it is critical to connect the cable to my TV. When I do that, I do not get any sound coming through the Playbar. Any advice is much appreciated.
    MLowe
    Lyricist II
    December 30, 2016
    Gayle,

    I found a converter on line but since then have bought a new t.v. The converter wasn't expensive and worked great for us. I used it to convert the analog out audio signal to an optical signal in signal for the Sonos. I am sorry though we got rid of it and I can't find the paperwork that came with it. Used the mega tool - Google to find it though. Good Luck.
    jeff78701
    Lyricist I
    February 10, 2017
    This is very frustrating. I have placed the optical cords with red lights on both ends from my Sonos Bar to my new Sony Bravia. This isn't rocket science. However none of the above quote "resolutions" have helped
    Terms & ConditionsAccessibility statement