Contributor I

Question

Compatability issues between Playbar/Sony Bravia KDL46XBR2

Forum|Forum|13 years ago
March 11, 2013
15 replies
11983 views

Hi Sonos, I just received my Playbar. I have a Sony Bravia 46" (KDL-46XBR2). It receives audio via an HDMI connection from the cable box. It is directly connected to the Playbar via the included optical digital audio cable. As I set up my Playbar, I am getting the message, "Sonos could not detect any audio from the TV." I have tried another optical cable. My TV doesn't necessarily have a "digital audio out" setting in the menu. It only has the option to turn the TV's speaker ON/OFF, though when I had the TV audio output going through component cables to a Play:5, it worked fine. Any troubleshooting steps?

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Dominique Z

Retired Sonos Staff

Hello, Please ensure that when you plug the cable into the TV that you see a red light on the other end. A red transmitting light will appear at the end of the cable once it is connected to an Optical Output. If you do not see this, please check the port itself and make sure there isn't anything blocking the connection. Please also ensure that you removed any small pieces of plastic that may have been on the end of the cable.

Dominique Z

Retired Sonos Staff

Hello, Please hook up your optical cable to your TV and see if there is a red light that is coming out of the other end. A red transmitting light will appear at the end of the cable once it is connected to an Optical Output. If you do not see this light, please check the port and make sure isn't anything blocking the connection. Please also make sure you remove the plastic ends on the tips of the optical cables.

J

Jim Crotty

Lyricist I

I am having the same problem and yes, the light is coming out of the cable but still will not connect

O

Ovi

Contributor I

Same problem here. Yes the light is on very dim but wont connect

U

User453399

Lyricist I

Anyone resolve this issue?

R

Rick_47

Lyricist III

Folks did anyone get this to work? I have the same TV and am about to purchase but not likely if it ain't gonna work.

Would love confirmation from Sonos if the Sony SXBR2 passes 5.1 via optical or not. I know many TVs suck at this.

Dominique Z

Retired Sonos Staff

Hello Everyone,

The Sony XBR2 does not have the ability to send audio via the optical connection from HDMI sources.

Please try the following: Connect your devices (cable box and bluray players) via an optical connection.

Connecting the sources via an optical connection will in turn send the signal through the optical OUT connection and to the PLAYBAR.

Let us know if you run into further issue and we'll be happy to take a look with you.

M

MLowe

Lyricist II

Hello Everyone,

The Sony XBR2 does not have the ability to send audio via the optical connection from HDMI sources.

Please try the following: Connect your devices (cable box and bluray players) via an optical connection.

Connecting the sources via an optical connection will in turn send the signal through the optical OUT connection and to the PLAYBAR.

Let us know if you run into further issue and we'll be happy to take a look with you.

So, did this work? I have a similar Sony and identical issues regarding this thread. Am curious as to what results you had.

P

Plumb

Lyricist I

Yes, this work around worked for us on our KDL-46XBR2

G

GaZ PeggErs

Lyricist I

Hi, I am experiencing the same issue and do not understand the resolution provided. I only have a cable box which is using a hdml connection. The to only has one digital optical out connection which I am attempting to use for the sound bar but this isn't working. I am not sure what to connect my cable box to?

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