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Lizard07
Contributor I
July 17, 2018
Answered

Beam : How to return to TV sound after streaming music?

Have my Beam set up with my Sony Bravia tv via Arc, sounding great.
If I then stream some music, I then can’t find how I revert back to the TV sound once the music is stopped,
I’m having to turn the TV on and off to get the sound back.
I bet I’m missing something obvious!
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    Ryan S
    Ryan SAnswer
    Retired Sonos Staff
    July 17, 2018
    Good news everyone, there's a command that's available which should have your Beam switch to using the TV audio input. Just ask: "Alexa, switch to TV." If that's not working right, you might need to target the room name: "Alexa, switch to TV on [room name]." But that targeting shouldn't be necessary.
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    Lizard07Author
    Contributor I
    July 17, 2018
    To answer the original question of how to turn the TV sound back on:

    Pause or stop the music that is playing out of the Beam
    Use the remote for your TV and hit the volume button (up or down).
    TV sound comes back.

    Have tried this, no joy.

    Think I’m going to remove all my devices and add them back into the system one at a time
    Dalziel
    Lyricist III
    July 17, 2018
    I managed to get it to work by saying "Alexa, switch {room name} to TV". I couldn't get it to work any other way other than using the app.

    Works for me, thanks! 😃
    Beam (optical), Amazon Fire TV 3
      rosshardy
      Lyricist I
      July 20, 2018
      I picked up a beam on release day but am having all sorts of trouble with Alexa and my LG TV.

      For starters it will switch my LG TV on but not off, I'm not too fussed about this but would be good if fixed.

      The bigger problem is around getting the beam to work when turning the TV on. If I ask Alexa to switch to TV Room, I usually get one of three replies

      "Sorry tv room is not responding"

      "I couldn't find a name or group in Ross profile"

      "I don't know how to set tv room to that setting"

      I then have to go into the Sonos app where I can see TV Room listed as no music selected and click on it to get the beam to start with the TV.

      I've checked through all the alexa settings and watched numerous videos online but still no luck.

      Cheers in advance,
      Dalziel
      Lyricist III
      July 20, 2018
      Try "Alexa, switch {room name} to TV", also renaming the room sometimes helps.
      Beam (optical), Amazon Fire TV 3
        Craggy_man
        Lyricist II
        July 23, 2018
        I have had the same issue. The only command that works for me is “alexa, switch (room name) to TV”
        PMoney
        Lyricist I
        July 25, 2018
        I used 'Alexa, switch {room name} to TV" and it has been working fine for me.
        Rad1211
        Lyricist I
        December 30, 2018
        You need to disconnect all other hdmi leads before pairing the beam to the TV, otherwise it doesn't handshake properly. I was having all the issues mentioned in this thread, and only unplugging TV would work, until the next day.
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