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Lizard07
Contributor I
July 17, 2018
Answered

Beam : How to return to TV sound after streaming music?

Have my Beam set up with my Sony Bravia tv via Arc, sounding great.
If I then stream some music, I then can’t find how I revert back to the TV sound once the music is stopped,
I’m having to turn the TV on and off to get the sound back.
I bet I’m missing something obvious!
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    Ryan S
    Ryan SAnswer
    Retired Sonos Staff
    July 17, 2018
    Good news everyone, there's a command that's available which should have your Beam switch to using the TV audio input. Just ask: "Alexa, switch to TV." If that's not working right, you might need to target the room name: "Alexa, switch to TV on [room name]." But that targeting shouldn't be necessary.
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    Ryan S
    Ryan S
    Retired Sonos Staff
    July 17, 2018
    Thanks, did you also go through the steps to configure the Beam to act as an Alexa device for an Amazon Fire TV or do you not have one of those?
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    Lizard07Author
    Contributor I
    July 17, 2018
    No I don’t have an Amazon Fire TV
    Dalziel
    Lyricist III
    July 17, 2018
    To confirm, are you trying this command using a Beam that's working fine for other Alexa commands? If you are, can you submit a diagnostic from your Sonos system and reply back with your confirmation number after you've tried this command and had it fail?

    Also, are both of you using Amazon Fire TVs that have the Beam set up as a device linked to control it?

    Using a Beam, other functions and Alexa commands that I tried are working fine. Diagnostics number 1728301428.

    Alexa commands for Fire TV work fine for me (but I want to be able to switch the audio back to the currently selected non-Fire TV, e.g Blue-Ray or terrestrial).
    Thanks.
    Beam (optical), Amazon Fire TV 3
    Ryan S
    Ryan S
    Retired Sonos Staff
    July 17, 2018
    Thanks. Go ahead and try the "Alexa, discover devices" command again, and see if this switch to TV will work after. This is a pretty new command still in the early testing, so please pardon the dust while they get it sorted out. A good thing to check is that you don't have any other smart devices called TV or with the same name as your Sonos Beam. It may help to change the name of the Sonos room, and re-discover devices. Otherwise, I'd suggest trying it a little later, as it will likely improve over time as the command is used more. These functions are added over cloud updates, so you wouldn't see software changes on your end, it'd just start working better or differently.

    Also, please remember that this command should take the Beam from playing music (such as through the Sonos app or Alexa) and have it switch to the Sonos TV input, instead of using the Sonos app, or by turning the TV off for 15 seconds and then back on. This command won't change the inputs on the TV or other sources, just the Beam.
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      john_warren1953
      Contributor I
      July 17, 2018
      I can play my music via the soundbar connected to my TV. How do I turn the TV sound back on when I've finished?
      User251619
      Lyricist I
      July 17, 2018
      I managed to get it to work by saying "Alexa, switch {room name} to TV". I couldn't get it to work any other way other than using the app.
        Lizard07Author
        Contributor I
        July 17, 2018
        Cool will keep trying
        Ryan S
        Ryan S
        Retired Sonos Staff
        July 17, 2018
        I managed to get it to work by saying "Alexa, switch {room name} to TV". I couldn't get it to work any other way other than using the app.

        Thanks for sharing!

        I can play my music via the soundbar connected to my TV. How do I turn the TV sound back on when I've finished?

        I merged your question to this thread, since it's the same question 🙂
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        MikeV
        MikeV
        July 17, 2018
        Had success with this new command! Glad to see this!

        Just as a note, in case it matters, my Beam is connected to my TV via HDMI, so I can also give commands like "Alexa, turn on (or off) the TV". Not sure if that might play a factor.
        The S in IOT stands for Security.
          dberezin
          Contributor I
          July 17, 2018
          To answer the original question of how to turn the TV sound back on:

          Pause or stop the music that is playing out of the Beam
          Use the remote for your TV and hit the volume button (up or down).
          TV sound comes back.
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