Contributor I

Answered

Beam Gen 2 : Switch back to TV speakers

14 replies
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So just set up new Beam Gen 2. Connected to Panasonic TV via ARC HDMI. Please tell me there's a way to switch back to TV speakers ! I don't need to use the Beam all the time as the TV speakers are very good. Can't find a way on the app, or with the hardware. Super frustrating. Am hoping I'm just being an idiot.

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GuitarSuperstarAnswer

Lead Maestro

VIERA Link is Panasonic’s version of CEC (Consumer Electronics Control) which has to be turned on when connecting a soundbar through the HDMI ARC port. CEC allows you to control the soundbar’s volume with your TV remote. Switching CEC off disables the “Home Cinema” audio feature and reverts the sound back to using the TV speakers.

"Receive with simplicity everything that happens to you." - Rashi

ratty

Turn off TV Autoplay in the Beam’s settings.

You’ll then need to start TV play on the Beam manually using the Sonos controller app when you do want it.

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GuitarSuperstar

Lead Maestro

Look for a VIERA Link app on your TV and it should allow you to switch the Speaker Selection from TV to Home Cinema.

"Receive with simplicity everything that happens to you." - Rashi

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stan_leeAuthor

Contributor I

Tried a few things :

1.Turned off Autoplay in the Beam settings but doesn't change anything.

2.Went into TV speaker settings and changed from Home Cinema to TV, but it just clicks back to Home Cinema.

3.Turned off the Panasonic Viera link, and it works !

I'm not sure why it works though 🤦. It does seem like a slightly odd work around.

Any thoughts appreciated. Cheers !

G

GuitarSuperstarAnswer

Lead Maestro

VIERA Link is Panasonic’s version of CEC (Consumer Electronics Control) which has to be turned on when connecting a soundbar through the HDMI ARC port. CEC allows you to control the soundbar’s volume with your TV remote. Switching CEC off disables the “Home Cinema” audio feature and reverts the sound back to using the TV speakers.

"Receive with simplicity everything that happens to you." - Rashi

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stan_leeAuthor

Contributor I

Thanks. Bit disappointed that the option in the Sonos app doesn't work, but a work around is better than nothing ! Cheers.

Edgie70

Renowned Enthusiast I

Hi , as this VIERA setting is turned off , does it just stop the use of adjusting the volume with the TV remote ?

Ken_Griffiths

Hi , as this VIERA setting is turned off , does it just stop the use of adjusting the volume with the TV remote ?

Not for the TV Speakers, but if CEC (Viera) is switched ‘off’, then control over HDMI is switched off, so the only way to then control the Beam’s volume using a TV remote, is by using infrared - to setup an infrared remote, you can goto the Beams room settings in ‘Settings/System/[Beam Room Name]’ and select the ‘Remote Control Setup’ option. Note, it only works with infrared remotes, there is no support for a Bluetooth connected remote.

Edgie70

Renowned Enthusiast I

Hi , as this VIERA setting is turned off , does it just stop the use of adjusting the volume with the TV remote ?

Not for the TV Speakers, but if CEC (Viera) is switched ‘off’, then control over HDMI is switched off, so the only way to then control the Beam’s volume using a TV remote, is by using infrared - to setup an infrared remote, you can goto the Beams room settings in ‘Settings/System/[Beam Room Name]’ and select the ‘Remote Control Setup’ option. Note, it only works with infrared remotes, there is no support for a Bluetooth connected remote.

Would it work with a universal infrared remote ?

Ken_Griffiths

Would it work with a universal infrared remote ?

Yes, usually any infrared TV remote can be setup to control the volume of the Beam… I currently use my cable box TV remote.

zermatt_pilot

Lyricist I

Same problem with Sony TV Bravia KD-49XE8005.

Seems this problem exited 3y ago but topic closed and no solution provided on the forum

Plugged on ARC HDMI, tried all the above, upgraded TV with latest software and various combination on Sony menu / Sound Output menu, but can’t sort it after 2s always turn-on Beam 2 and sound get out there !!!

Which doesn’t make the deal with a TV rotating 90 on wall mount when not looking at films from sofa, TV speakers are still needed.

… for now using a remote control plug to turn off Beam 2 … frustrating, may be more a Sony problem than Sonos but would love to hear from someone clever how to make it work.

RVL

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